#Medicaid #NCQA #NH Healthy Families

NH Healthy Families Achieves 4-Star NCQA Rating

NH Healthy Families, a New Hampshire-based health plan, has once again proven its dedication to delivering top-notch healthcare services by earning a 4.0 out of 5-star rating from the National Committee for Quality Assurance (NCQA) for its Medicaid health plan. This achievement marks the eighth consecutive year that the organization has received this honor, placing it among the top third of Medicaid plans nationwide.

Gerri Vaughan, the President and CEO of NH Healthy Families, expressed pride in this significant recognition, emphasizing that it reflects the organization's unwavering commitment to outcome-driven care. “Earning a 4.0-Star NCQA rating year after year demonstrates that quality is embedded in our culture. It reflects the dedication of our employees and the strength of our partnerships,” Vaughan stated. The NCQA is recognized nationally as the authoritative body for health insurance quality assessment, and its ratings are both a badge of honor and a reflection of the ongoing efforts to enhance services for members.

The criteria used by NCQA for evaluating health plans encompass various facets, including the quality of healthcare provided, consumer satisfaction, and the health plans' proactive approaches to improving health services. Utilizing a meticulous rating methodology, NCQA presents its ratings on a scale from 0 to 5, with 5 being the pinnacle of quality. NH Healthy Families' consistent performance in maintaining a 4.0-star rating underscores the organization's relentless drive towards providing exceptional service and care to its members.

Dr. Thomas Byrne, Chief Medical Officer of NH Healthy Families, commented on the significance of this achievement. He pointed out the collaborative commitment that exists within the organization to deliver high-quality care. “We utilize data and performance insights to continually improve care and member experience. This rating reflects the dedication of our teams, providers, and community partners, and most importantly, healthier outcomes for the people and communities we serve.