#Japan #Tokyo #AI Model #Canon Marketing #Kasanare

Canon Japan's New Initiative in AI-Driven Customer Service

In an exciting development for the future of customer service, Canon Marketing Japan, AI model Inc., and Kasanare Inc. have joined forces to initiate a demonstration experiment featuring an interactive AI model aimed at revolutionizing customer interaction. This collaboration will leverage advanced generative AI technologies to create natural and engaging dialogues between humans and AI, significantly enhancing the customer service experience.

The Essence of the Interactive AI Model

The primary goal of this demonstration is to realize a seamless communication experience in various customer service environments, including retail stores, facilities, and tourist destinations. By integrating AI model's innovative generative AI technology with Kasanare's conversational capabilities, Canon MJ aims to create an advanced system where users can interact with the AI model in a manner that feels natural and intuitive.

The project not only targets improved operational efficiency but also seeks to enhance customer satisfaction. Through marketing activities, Canon MJ will verify user needs and satisfaction levels while balancing reduced operational burdens with high-quality service delivery.

Real-World Applications and Future Expansion

The demonstration will take place in real commercial centers and showrooms, assessing how fluently users can engage with the interactive AI model. Key focuses will include identifying efficiencies in operations and the enhancement of customer experiences. As part of this initiative, there is also a vision to expand the application of this technology into various sectors, such as tourist spots, public facilities, and corporate receptions, confirming the efficacy of the service and optimizing its delivery methods.

AI model, established in 2020, brings a wealth of experience to the table. Its proprietary generative AI technology, combined with expert filming practices, enables the production of original AI models for diverse media including e-commerce sites and television advertisements. The company's comprehensive approach allows for an efficient creative process that maintains high quality and unique creativity while reducing production lead times and costs, thus benefiting effective promotions and sales initiatives.

In parallel, Kasanare, founded in 2022, specializes in LLM Operations and Retrieval-Augmented Generation (RAG). By offering robust generative AI systems tailored to the specific needs of companies or departments, Kasanare adeptly combines functional AI tech to facilitate fluent conversations. Their cutting-edge voice recognition and generation technology not only supports multiple languages but also comprehends the context and situations, making natural dialogue achievable.

Commitment to Innovation

Canon MJ is committed to addressing social issues and creating future value by actively promoting open innovation. Through this partnership, they aim to develop new services that utilize AI and creativity, ultimately contributing to societal advancement. This initiative represents a significant step towards integrating advanced AI technology into daily operations, with Canon MJ leading the charge in pioneering customer service solutions.

For public inquiries, individuals can contact Canon Marketing Japan's R&B Promotion Department. Additionally, Canon's R&B Home Page and Corporate Venture Capital Home Page provide further insights into their services and innovations.

Company Overview

• - AI model Inc.: Founded in August 2020, located in Toranomon, Tokyo. CEO: Daisuke Taniguchi. Specializes in generative AI models and talent solutions. Website
• - Kasanare Inc.: Founded in August 2022, located in Shibuya, Tokyo. CEO: Koichi Yasuda. Offers custom generative AI systems. Website