#USA #London #Zadarma #AI Voice Agent #VoIP Service

Zadarma Launches Multilingual AI Voice Agent

In a significant step towards enhancing customer service, Zadarma, a prominent global provider of VoIP (Voice over Internet Protocol) solutions, officially introduced its latest innovation: a multilingual AI voice agent. This virtual assistant is designed to efficiently handle calls by utilizing a realistic and natural-sounding voice to communicate with customers, both during and outside business hours.

The newly launched AI voice agent serves a crucial role in interacting with clients, leveraging existing knowledge bases to provide accurate information. Furthermore, whenever human assistance is required, the agent can seamlessly transfer the call to a live operator, ensuring that customer needs are met promptly and competently. This service is available in an impressive eight languages and operates 24/7, reinforcing Zadarma's commitment to customer accessibility.

What sets this AI voice agent apart is its unique combination of multilingual support, native integration with a virtual private branch exchange (PBX) system, and a customer relationship management (CRM) platform. The cost-effectiveness of this solution ensures high-quality service delivery without compromising on features that businesses require from a communication tool. Such capabilities are often fragmented across different platforms, making Zadarma's offering particularly attractive to organizations seeking a comprehensive solution.

The AI agent is fully integrated with the latest releases of ChatGPT, and compatibility with Gemini technology is expected soon. This integration allows businesses to harness cutting-edge conversational AI for better client interactions, improving response time and reducing customer wait periods significantly.

Key Features of Zadarma's AI Voice Agent

• - Call Handling: Manages incoming calls effectively both during and after standard business hours.
• - Natural Voice Interaction: Provides realistic and articulate speech capabilities for engaging conversations.
• - Native Integration: Seamlessly connects with virtual telephone PBX and CRM systems, ready for immediate use out of the box.
• - 24/7 Availability: Ensures continuous call response, catering to customer inquiries around the clock.
• - Knowledge Base Integration: Utilizes existing knowledge resources to deliver precise information to customers.
• - Call Routing: Swiftly transfers inquiries to the appropriate personnel for human assistance whenever necessary.
• - Multilingual Support: Facilitates communication in eight different languages, catering to a diverse clientele.

The launch of Zadarma's AI voice agent does not require users to have advanced technical knowledge, making it an ideal solution even for small businesses. With a user-friendly design, Zadarma aims to deliver a ready-to-use tool that ensures reliable and high-quality voice interactions, enhancing overall customer satisfaction.

Currently available to users of Zadarma's free virtual PBX service, this AI voice agent empowers businesses to provide faster, more reliable customer support while maintaining high service standards, even beyond business hours.

About Zadarma

Founded in 2006, Zadarma has established itself as a global leader in cloud communication solutions. The company continually innovates and improves its range of services based on tools such as virtual PBX, CRM systems, global phone numbers, and international calling services, placing customer experience at the heart of its vision. With a robust reputation built on advanced technology, reliability, intuitive usability, and multilingual customer service available 24/7, Zadarma inspires trust among clients worldwide. As they move forward, Zadarma is dedicated to setting new standards in the VoIP sector.