Whatfix Appoints Co-Founder Vara Kumar as CEO
In a significant move for the organization, Whatfix, a leader in digital adoption platforms for enterprises, has appointed co-founder
Vara Kumar as the new
Chief Executive Officer. This appointment comes in the wake of the untimely passing of co-founder and former CEO
Khadim Batti on September 1, 2026, marking a crucial moment for the company as it navigates this leadership transition.
Since its inception in 2014, Whatfix has played a pivotal role in assisting organizations in overcoming the challenges associated with digital adoption. With Kumar at the helm, the company aims to build on its foundation of innovation and customer-centricity. His extensive experience as the architect of Whatfix’s product and research strategy has been instrumental in the company’s growth, transforming it from a startup into a global powerhouse serving numerous Fortune 500 companies.
As Kumar steps into this leadership role, he expresses deep gratitude towards his late partner, saying, "Khadim was not only a visionary leader and co-founder but also a dear friend. Together, we established Whatfix on the principle that technology should empower users rather than hinder them. I am committed to realizing this vision further as we continue our growth and support our global customer base."
Under the guidance of Kumar and the executive team, Whatfix intends to maintain its momentum, ensuring that the organization's core values and customer-first approach remain intact. The company's product suite has already made significant waves in the industry, emphasizing the importance of software adoption by enabling users to leverage technology effectively.
Whatfix's AI-native Digital Adoption Platform aims to close the adoption gap, ensuring that employees can harness software effectively while also providing insights into user struggles. This is particularly relevant as businesses around the world seek to maximize their investments in technology and digital transformation initiatives.
The platform incorporates advanced features such as real-time guidance, automated support, and analytics that identify friction points, driving process optimization and productivity. Trusted by over 600 enterprises, including notable names from the Fortune 500 like Shell, Schneider Electric, Mercedes Benz, Heineken, and UPS Supply Chain Solutions, Whatfix stands as a testament to the efficacy of its approach.
As Kumar assumes the CEO role, he emphasizes his commitment to preserving the company’s foundational principles while steering it towards its next phase of expansion. His focus is not only on achieving growth but also on nurturing the culture of innovation and excellence that has defined Whatfix since its inception.
With the support of its executive team and board of directors, Whatfix is poised for a bright future, continuing to operate seamlessly across its global customer base and technology partner ecosystem. In a world where digital transformation is imperative, Kumar’s leadership will guide Whatfix in pioneering solutions that empower organizations to thrive in the digital age.
Whatfix remains dedicated to bridging the technology adoption gap, ensuring organizations can fully realize the benefits of their technological investments while reinforcing compliance and maximizing efficiency. As Kumar leads Whatfix into this promising new era, the company’s commitment to its customers and stakeholders will undoubtedly remain unwavering.
For more information on How Whatfix can elevate your organization’s learning and adoption strategies, visit
Whatfix's website.