KnowBe4 Continues to Lead in Security Awareness and Incident Response for Fall 2025

KnowBe4 Maintains Leadership in Security Awareness and Incident Response

In a remarkable achievement, KnowBe4, a leading cybersecurity platform recognized globally for its expertise in human risk management, has once again solidified its position as the leader in multiple categories within the G2 Grid Fall 2025 Report. This marks over six years at the helm for their Security Awareness Training (SAT) software, while their PhishER product holds its ground as the premier choice for Incident Response for the fourth consecutive year.

The G2 Grid Reports are known for their rigorous evaluations based on user reviews, market presence, customer satisfaction, and overall popularity among vendors in the software industry. KnowBe4’s SAT got an impressive score of 95, while PhishER obtained a commendable 91, making them the only vendors in the rankings scoring in the 90s across both categories, indicating a high level of trust from users.

Based on feedback from 2,153 customers, KnowBe4's Security Awareness Training has proven to be the top-rated product in its category, with an exceptional 98% of users assigning it four or five stars. Furthermore, 93% of the users affirmatively endorse KnowBe4 SAT, highlighting the platform's vast acceptance and reliability in a market flooded with options. The brand also leads in market presence among SAT options, making it a go-to solution for organizations looking to bolster their security posture against human-factor risks.

Similarly, KnowBe4's PhishER, which is tailored for swift Incident Response, has amassed an impressive 418 reviews, affirming its ranking as the best of its kind in user satisfaction across similar software products. PhishER has received accolades for “Best Results,” “Best Usability,” and “Best Relationship,” with 97% of its user base rating it favorably by assigning it four or five stars. This remarkable user satisfaction cements KnowBe4's status as a trusted ally in cybersecurity responses.

Greg Kras, the Chief Product Officer at KnowBe4, expressed his enthusiasm about the results, stating, “These latest G2 results demonstrate the trust our customers place in our platform. Achieving leadership positions in both Security Awareness Training and Incident Response reflects our commitment to delivering comprehensive human risk management capabilities. Our customers' feedback drives our innovation, and we are proud of our six years of leadership in SAT and four consecutive years in Incident Response to showcase the real-world impact our platform delivers for organizations worldwide.”

The importance of security awareness in the workplace cannot be overstated, especially with the increasing threats of phishing and social engineering attacks prevalent in today’s digital landscape. As KnowBe4 continues to lead the way in educating workforces and mitigating human risks, its comprehensive suite of tools ensures that organizations can effectively train staff to be the first line of defense against cyber threats.

For more insights on PhishER, users are encouraged to visit KnowBe4's PhishER page. Additionally, downloadable reports on both Incident Response capabilities and Security Awareness Training can be accessed directly through KnowBe4's various resource links.

As cybersecurity evolves, the role of effective training and incident response cannot be neglected, and KnowBe4 demonstrates that a proactive approach is essential for fostering a secure organizational culture. With a unique AI-driven approach and industry-leading resources, KnowBe4 stands out in a rapidly evolving threat landscape, ensuring their customers remain safe and informed.

For those looking to enhance their understanding of cybersecurity and human risk management, KnowBe4 offers various tools, resources, and educational material, positioning itself at the forefront of the cybersecurity education movement. The broad adoption of their platform indicates a trend towards prioritizing comprehensive security awareness—something all organizations should consider serious priority.

To explore further information and resources provided by KnowBe4, visit KnowBe4’s main product page.