#United States #Digital Transformation #Hyland #Louisville #Strategic Communications

Strategic Partnership to Transform Government Digital Services

In a significant move aimed at reshaping the landscape of public sector digital services, Strategic Communications has announced a partnership with Hyland, a well-regarded provider renowned for its innovative solutions in content management and process efficiencies. This collaboration seeks to modernize government operations and elevate the quality of services provided to citizens.

Enhancing Government Operations

The partnership benefits from Strategic Communications’ extensive experience in delivering IT, cloud, and audio-visual solutions tailored for public sector agencies. By aligning with Hyland's leading content services platform, the goal is to facilitate a smoother transition for government agencies grappling with outdated legacy systems and cumbersome manual processes.

Eric Miller, Hyland's Vice President of Sales, emphasized the importance of this strategic alliance, stating that the combined expertise will enable more government entities to access comprehensive content services solutions. He noted, "Customers are increasingly seeking seamless experiences. Our collaboration with Strategic Communications aims to address these needs by integrating advanced technology with practical applications that meet today’s challenges."

A Focus on Streamlining Processes

At the core of this partnership is the intention to implement Hyland’s OnBase platform, an enterprise-level information system designed to manage content, processes, and case workflows efficiently. By integrating OnBase with existing infrastructures, agencies can enjoy automated workflows that ensure both security and compliance with regulatory standards.

Kathy Mills, CEO of Strategic Communications, highlighted the urgency of this collaboration by referencing common issues faced by public administrators, such as ineffective handling of Freedom of Information Act (FOIA) requests and outdated retirement administration systems. "By incorporating Hyland's enterprise-level content solutions, we aim to streamline critical workflows, enhance operational efficiency, and ensure compliance with federal modernization initiatives. This partnership empowers us to deliver effective, integrated solutions that modernize public sector functions,” Mills stated.

A Shared Vision for Citizen Services

This alliance marks a notable turning point in the journey toward a digital transformation that enriches citizen services. Government agencies, the key stakeholders in this initiative, stand to benefit from improved operational capabilities, enabling them to serve their communities more effectively.

Expanding Reach and Impact

The partnership symbolizes a broader trend of innovation within the public sector, where technology is increasingly leveraged to meet evolving needs. By focusing on overcoming the challenges posed by outdated systems, this strategic relationship aims to unlock new opportunities for government agencies, paving the way for enhanced service delivery and operational resilience.

Strategic Communications is poised to roll out Hyland's complete suite of content services solutions, including OnBase, Alfresco, and Nuxeo platforms, promising a future where government operations are more responsive and user-friendly.

Conclusion

As government agencies continue to navigate an increasingly digital landscape, the collaboration between Strategic Communications and Hyland signifies an optimistic step towards modernizing public service provision. By fostering this partnership, both companies are not only enhancing their operational capacities but are also affirming their commitment to empower governmental bodies to better serve the citizens they represent.

For further information about Strategic Communications, please visit www.yourstrategic.com.