#Sustainability #Japan #Osaka #FamilyMart #EXPO2025

FamilyMart's Success at the Osaka-Kansai Expo

FamilyMart, headquartered in Minato-ku, Tokyo, has made a significant impact during the Osaka-Kansai Expo, which will run until October 13, 2025. The company has operated a pop-up store at the event, drawing in numerous visitors and achieving record sales in its signature chicken product, Famichiki.

Record Sales of Famichiki

During the Expo's six-month operation, FamilyMart announced an astounding total of approximately 233,000 Famichiki units sold. On peak days, the store recorded a maximum sale of 2,371 pieces, making it the best-selling item across all FamilyMart locations nationwide during this period. Customers shared their satisfaction on social media, praising the taste of Famichiki and highlighting the unique experience of enjoying it at the Expo.

Empowering Employees Through Unique Experiences

In a departure from typical store operations, the Osaka-Kansai Expo store has been run primarily by employees in their second year of service. This initiative aimed to foster problem-solving skills through real-time challenges in a unique environment. The experiences and insights gained by these individuals will be leveraged in their future endeavours, ensuring that they continue to enhance customer satisfaction in upcoming locations.

Commitment to Sustainability

Aligned with the Expo's theme of "Designing a Future Society Where Life Shines," FamilyMart has incorporated sustainability into its operations. The store utilized various fixtures, including product shelves, cash register counters, and refrigerated cases, all intended for resale in new locations. This effort is expected to significantly reduce waste by approximately 6.2 tons after the Expo concludes. FamilyMart remains committed to fostering sustainable practices that support the creation of a responsible society.

FamilyMart aims to be a "convenience store that integrates media devices and SDGs into future lifestyles," and their efforts reflect this vision.

With the motto "With you, FamilyMart," the company continuously strives to connect with communities and customers, helping them to create a vital space that goes beyond mere convenience. Their mission is to become an indispensable part of their customers' lives, showcasing the importance of adaptability and sustainability in today's fast-paced market.

FamilyMart emphasizes creating meaningful connections that reflect the values of the communities they serve. As they look to the future, the company will continue to seek innovative ways to enhance customer experiences while adhering to environmentally friendly practices, as evidenced by their operations during the Osaka-Kansai Expo.