#Japan #Tokyo #Kawasaki Heavy Industries #marine industry #Aisea Maintenance

A Comprehensive Approach to Ship Troubleshooting Management

In a groundbreaking collaboration, Idea Inc. (headquartered in Shinjuku, Tokyo) has announced the joint development of the 'Medical Record Function' of Aisea Maintenance with Kawasaki Heavy Industries (KHI), aimed at centralizing the management of troubleshooting history and related information for marine vessels. This innovative feature is designed to streamline the process of handling issues that arise on ships, akin to the way hospitals maintain patient medical records.

The Need for Centralized Management

Despite advancements in systemization within ship management, organizations often continue to rely heavily on email and traditional spreadsheets for handling troubleshooting scenarios, resulting in scattered information. This can lead to delays, oversight, and inadequate sharing of decision-making processes. Both Idea Inc. and KHI recognized that merely digitizing records wouldn’t suffice to tackle these challenges. Instead, they concluded that creating a cohesive structure for sharing trouble information among stakeholders is essential. This led to the development of the centralized 'Medical Record Function' in Aisea Maintenance.

Key Features of Aisea Maintenance's 'Medical Record Function'

1. Creation of Trouble Medical Records: Each incident is managed as an individual 'medical record', allowing for chronological tracking from occurrence to resolution. The accumulated knowledge from past records can be leveraged for similar trouble cases in the future.

2. Streamlined Communication Among Stakeholders: All communication regarding a specific issue can take place on the same record, facilitating collaboration while providing a clear overview of the situation at hand. By replacing the email-centric approach with a centralized management system, this function aims to support swift issue resolution and prevent processing discrepancies.

3. Integration with Alarm Data: The function supports the creation of medical records and initial information gathering based on alarm incidents, facilitated by systems like Alarm Monitoring System (AMS). While AMS integration is not mandatory, the feature is flexible enough to be adapted to various operational environments.

Roles of Kawasaki Heavy Industries and Idea Inc.

• - Kawasaki Heavy Industries: Responsible for proposing the medical record feature, conducting interviews with ship management companies to define functional requirements, and executing technical sales activities for clients.
• - Idea Inc.: In charge of overseeing the Aisea platform, developing the software for the 'Medical Record Function', and managing sales efforts directed towards customers.

Looking Ahead

The new feature has already begun trial implementations across multiple ship owners and management companies. Continuous feedback from users will be integral to ongoing functional enhancements, aiming for better on-site adoption. In the future, there is a vision to integrate machine learning (AI) and generative AI technologies into the system to advance preventative maintenance and mitigate potential issues. The goal is to realize practical applications by the end of the fiscal year 2026 through enhanced collaboration among Aisea platform functions.

By continuing to strengthen this partnership, both companies aim to optimize operations not only in maritime engineering but across all maritime-related activities, contributing to the advancement of the marine industry.