Indiana American Water Expands Service with Community Utilities Acquisition
On June 1, 2026, Indiana American Water marked a significant milestone by finalizing its acquisition of Community Utilities of Indiana's water and wastewater systems from Nexus Regulated Utilities, LLC, part of Nexus Water Group, Inc. This acquisition notably adds around 8,200 customer connections to the Indiana American Water network, enhancing service accessibility across several communities, including Merrillville, Lakes of the Four Seasons, and Roselawn.
Barry Suits, the President of Indiana American Water, expressed enthusiasm regarding this development, stating, "Our team is thrilled to welcome both new customers and employees into the Indiana American Water family. Our commitment is to provide safe, clean, reliable, and affordable water and wastewater services to the communities we serve."
As part of this acquisition, Indiana American Water also welcomes approximately eight employees from Community Utilities of Indiana who have dedicatedly served their customers in these regions. Their expertise will be instrumental in ensuring a seamless transition and maintaining quality service.
The journey towards this acquisition began on May 19, 2025, when American Water announced its plans to acquire Nexus Water Group systems located across eight states. This initiative not only exemplifies American Water's core growth strategy but also emphasizes its commitment to enhancing customer value and operational efficiency.
After receiving necessary approvals from relevant state regulatory commissions and government bodies, the finalization of this deal took place on May 21, 2026, followed by the official purchase on June 1, 2026.
Indiana American Water aims to ensure a smooth integration process for new customers, providing them with crucial information through the mail in the coming weeks. A dedicated webpage on the company's site has also been set up to facilitate access to essential services and updates related to customer service and billing.
Customers who join Indiana American Water will benefit from the company's robust customer service offerings, including an online account management portal known as MyWater, flexible payment options, and assistance programs designed to aid qualifying customers facing difficulties with bill payments.
American Water has a storied history, being the largest regulated water and wastewater utility company in the United States. Its operations span 14 states and cover 18 military installations, serving approximately 14 million people. With a legacy going back to 1886, American Water prides itself on ensuring the reliability of water services while maintaining affordability for its customers.
In conclusion, Indiana American Water's acquisition of Community Utilities of Indiana marks a pivotal step in enhancing community service and operational capacity. The company is determined to build lasting relationships with its expanded customer base, ensuring that all individuals receive the quality of service they deserve. As Indiana American Water continues to grow its footprint and improve its offerings, customers can expect a transition that emphasizes reliability and customer satisfaction.
Barry Suits, the President of Indiana American Water, expressed enthusiasm regarding this development, stating, "Our team is thrilled to welcome both new customers and employees into the Indiana American Water family. Our commitment is to provide safe, clean, reliable, and affordable water and wastewater services to the communities we serve."
As part of this acquisition, Indiana American Water also welcomes approximately eight employees from Community Utilities of Indiana who have dedicatedly served their customers in these regions. Their expertise will be instrumental in ensuring a seamless transition and maintaining quality service.
The journey towards this acquisition began on May 19, 2025, when American Water announced its plans to acquire Nexus Water Group systems located across eight states. This initiative not only exemplifies American Water's core growth strategy but also emphasizes its commitment to enhancing customer value and operational efficiency.
After receiving necessary approvals from relevant state regulatory commissions and government bodies, the finalization of this deal took place on May 21, 2026, followed by the official purchase on June 1, 2026.
Indiana American Water aims to ensure a smooth integration process for new customers, providing them with crucial information through the mail in the coming weeks. A dedicated webpage on the company's site has also been set up to facilitate access to essential services and updates related to customer service and billing.
Customers who join Indiana American Water will benefit from the company's robust customer service offerings, including an online account management portal known as MyWater, flexible payment options, and assistance programs designed to aid qualifying customers facing difficulties with bill payments.
American Water has a storied history, being the largest regulated water and wastewater utility company in the United States. Its operations span 14 states and cover 18 military installations, serving approximately 14 million people. With a legacy going back to 1886, American Water prides itself on ensuring the reliability of water services while maintaining affordability for its customers.
In conclusion, Indiana American Water's acquisition of Community Utilities of Indiana marks a pivotal step in enhancing community service and operational capacity. The company is determined to build lasting relationships with its expanded customer base, ensuring that all individuals receive the quality of service they deserve. As Indiana American Water continues to grow its footprint and improve its offerings, customers can expect a transition that emphasizes reliability and customer satisfaction.
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