GLOE Corporation Implements 'Compuru' for Efficient Task Automation and Compliance Management

Introduction of 'Compuru' at GLOE Corporation

GLOE Corporation, based in Shinjuku, Tokyo, has recently implemented 'Compuru', an automated reminder SaaS, to enhance its compliance and operational efficiency. This decision came as a response to the significant time and effort spent on attendance management and expense reimbursement reminders. The workload from these tasks often interfered with primary responsibilities and caused a drop in overall efficiency. Given the organization's planned expansions, GLOE aimed to preemptively tackle these growing challenges.

Challenges Before Implementation

Before 'Compuru' was introduced, GLOE faced several critical issues:

- Excessive time and effort dedicated to reminder tasks.
- Both requesters and recipients felt a substantial psychological burden.
- Anticipated growth meant increasing confirmation tasks, risking further operational inefficiency.

Decision-Making Factors for Implementation

Several key factors drove the decision to implement 'Compuru':

- A notable reduction of 83% in employees overdue on expense reimbursements, significantly easing the workload for the finance department.
- Positive feedback from staff, with over 80% of employees indicating a desire to continue using the software.
- The clarity of tasks and integration with Slack, a platform already in use, received high praise.
- 'Compuru's' user interface, designed based on performance data, streamlined the search for necessary information, facilitating task completion.
- The term “let’s use Compuru” became commonplace during meetings, showcasing its growing presence in the company culture.

Results After Implementation

Post-implementation, the results were striking:

- The number of employees overdue on expense reimbursements dropped by 83%, drastically reducing finance team frustration.
- The rate of overdue attendance submissions fell to approximately 1%. This represented a significant quantitative improvement.
- The psychological burdens on both requesters and recipients were notably alleviated.
- GLOE expected reductions in workload during peak times associated with year-end adjustments, stress checks, and employee representative selections.
- The automatic reminder system for meeting decisions encouraged proactive behavior among task recipients.

Testimonials About 'Compuru'

For those struggling with task management, the adoption of 'Compuru' is highly recommended. It serves as a reliable tool to support team members hesitant to reach out for reminders or requests. Additionally, the software provides data-driven insights to help managers reinforce the importance of compliance with submission deadlines across all departments, aiming to enhance overall management awareness within the organization. 'Compuru' goes beyond mere efficiency tool; it is an avenue towards improving organizational compliance.

Interview Contributions

- HR Personnel: Sawa Ichito
- HR Director: Sayuri Watanabe

For a comprehensive case study interview, please refer to here.

The Problems 'Compuru' Solves

'Compuru' automates the tasks and reminders that flow within an organization, tackling various requests such as:

- E-learning participation
- Submission of performance goals
- Responding to organizational surveys
- OS updates
- Two-factor authentication implementation
- Nominations for award ceremonies

Employees often waste valuable time sending reminders via Slack or email, creating stress among those who need to respond. Simultaneously, those required to complete tasks face challenges in locating and deciphering requests distributed across multiple channels.

Supervisors waste time conducting non-productive tasks, including identifying who needs reminding. By leveraging 'Compuru', GLOE aims to mitigate these issues, drastically slashing follow-up tasks and allowing employees to focus on more productive activities.

Features of 'Compuru'

1. Full Automation from Request to Reminder: A simple click completes requests, with reminders sent automatically at optimal times.

2. Organizational Dynamics for Reminders: If employees are overdue, automated reminders will be sent, coordinating with their supervisors and peers dynamically.

3. Automated Task Listings: Requests are automatically organized into a visible task list, simplifying the process and eliminating the search through emails or chat tools.

Statistics and Impact

In just six months since the beta release, 'Compuru' has gained over 400 inquiries from various domestic manufacturers. As a fully-owned subsidiary of IP, 'ThinQ Healthcare,' which holds ISMS certification, it assures high service safety. Notably, extensive automations have yielded several million yen in savings, achieving a 100% compliance rate.

Case Studies

- Company A (IT Sector, 800 Employees): Centralized management tasks, generating a cost-saving effect of 5 million yen.
- Company B (HR Sector, 1,500 Employees): Utilized 'Compuru' to reduce workload for managers by over 70%.
- Company C (Manufacturing Sector, 50,000 Employees): Achieved a participation rate of 100% in numerous e-learning sessions, maintaining this success.

Conclusion

'Compuru' is especially praised across various teams, including strategic planning, business promotion, and administrative departments, proving to be an indispensable resource for task management.