Sumsub Enhances Digital Accessibility in Africa with Indigenous Language Support for Business Verification

Sumsub Expands Digital Accessibility in Africa

In an important development for businesses operating in Africa, Sumsub, a prominent provider of KYC (Know Your Customer), KYB (Know Your Business), and AML (Anti-Money Laundering) solutions, has announced the integration of three indigenous languages—Swahili, Zulu, and Hausa—into its Web SDK platform. This addition complements the existing languages of Arabic, French, English, and Portuguese, thus empowering companies and users by expanding language options for identity verification to seven languages widely utilized across the continent.

This strategic move comes amidst an alarming increase in identity fraud rates in Africa, which surged by 167% from 2023 to 2024 as reported in Sumsub's 2024 Identity Fraud Report. Moreover, the rise of deepfake technology has soared by 393% year-on-year, emphasizing the urgent need for robust fraud prevention measures in the wake of Africa's rapidly evolving online economy.

The growing demand for effective verification services coincides with significant digital transformation taking place across African nations. Sumsub’s multilingual Web SDK is designed to provide seamless identity verification in users’ preferred languages, ensuring a smooth onboarding experience for various sectors, including fintech, cryptocurrency, gaming, education technology, and online dating.

Hannes Bezuidenhout, Sumsub’s Vice President of Sales for Africa, highlighted that Africa is a vibrant and diverse market that presents unique opportunities for business. By including Swahili, Zulu, and Hausa, Sumsub is demonstrating its commitment to address the specific linguistic and cultural needs of the region. Bezuidenhout further expressed ambitions to expand the language offerings on the Web SDK to ensure more users in Africa can access KYC services in their native tongues. This initiative aligns with Sumsub's mission to provide high-quality verification services that not only facilitate business growth but also protect users from various forms of digital fraud.

Sumsub is dedicated to delivering premier digital onboarding products to African markets, alongside a compliant Non-Document Identity Verification available in Nigeria, Kenya, and South Africa. The company also offers geo-based address validation that operates throughout the continent, aiming to make verification processes more efficient and accessible.

With a portfolio of over 2,500 clients spanning sectors like fintech, travel, e-commerce, and gaming—including notable brands such as Bitpanda, Wirex, and Bybit—Sumsub continues to solidify its position as a leader in the field of identity verification and fraud prevention. The expansion of language support is expected to enhance local business operations and subsequently contribute to a more secure online environment in Africa.

For further details regarding Sumsub's multilingual Web SDK and comprehensive verification solutions, interested parties can visit sumsub.com/za/kyc-compliance. This expansion underscores Sumsub's ongoing commitment to fostering digital inclusion and promoting integrity in online business transactions across Africa.