#Japan #Workforce Solutions #Omiya #Agent Inc. #North Kanto

Addressing Workforce Shortages in Saitama and North Kanto

In response to the growing workforce shortage in Saitama and North Kanto, Agent Inc., headquartered in Shibuya, Tokyo, is set to open a new Omiya office on June 1, 2026. This initiative is designed to strengthen the company's local operations and enhance its recruitment capabilities, ultimately ensuring a stable supply of personnel to support communication-related Digital Transformation (DX).

Overview of the New Omiya Office

The establishment of the new office will serve multiple purposes:

• - Reinforce the sales framework in Saitama and the North Kanto region.
• - Implement a reliable staffing model, operational for 20 days a month.
• - Mitigate staff shortages faced by telecommunications carriers, agencies, and retail outlets.

Background: Deepening Workforce Scarcity

Japan is currently facing a severe demographic challenge with declining birthrates and an aging population. This has resulted in workforce shortages across various industries, exacerbated by shifting employment needs. In the retail and service sectors, the recruitment of personnel is just one aspect; the real challenge lies in building a consistently effective operational structure. The mobile industry is no exception, as the increasing sophistication of communication services continues to expand the demand for specialized staff. However, regional disparities in workforce availability and stability remain critical issues, affecting operational efficiency for companies, particularly in the North Kanto area.

• - Difficulty in securing personnel
• - Unstable operations

These challenges are evident on the ground, highlighting the disparities in workforce availability across regions, particularly in North Kanto.

Strengthening Three Key Areas at the Omiya Office

1. Local Staffing Connections
The office will cover not only Saitama but also Tochigi and Gunma, ensuring that personnel placement is tailored to local characteristics.
2. Stable Operations through the 20-Day Work Model
By employing a unique model centered around long-term operations, the office will facilitate a more consistent and reliable staffing solution compared to traditional ad-hoc staffing methods.
3. Integrated Recruitment and Sales Enhancements
By expanding the recruitment pool and improving the precision of personnel matching, the office will respond swiftly to the staffing needs of businesses.

Customer Segments

• - BtoB Clients:

- Telecommunications carriers (NTT Docomo, au, SoftBank, etc.)
- Agencies (regional and nationwide)
- Electronics retailers and commercial facilities

• - BtoC Clients:

- Individuals seeking work in mobile sales and customer service
- Those interested in engaging as subcontractors or part-time workers

Benefits of the Initiative

• - Alleviation of workforce shortages
• - Stabilization of operations
• - Enhanced operational efficiencies
• - Reduction in training and recruitment costs

Track Record

Agent Inc. has made significant strides in workforce support for the mobile sector:

• - Revenue growth from 1.6 billion to 2.2 billion JPY
• - Operational personnel nationwide: approximately 200

Comment from Management

The launch of the Omiya office will significantly bolster our staffing provision capabilities in Saitama and the wider North Kanto region. We remain committed to addressing the challenges faced by enterprises through localized business initiatives.

Future Plans

The company plans to expand its offices nationwide while strengthening its recruitment and training systems to deliver higher-quality staffing services.
Moreover, as a social venture, Agent Inc. aims to achieve digital shifts without leaving anyone behind. This initiative will contribute to resolving societal challenges through the supply of personnel supporting critical communication infrastructure.

Office Details

• - Office Name: Omiya Office
• - Opening Date: June 1, 2026

Contact Information for Inquiries

Agent Inc.
Media Strategy Office
TEL: 03-3780-3911 (Please mention "Media Strategy Office")
Email: [email protected]
Contact form: Agent Network Contact