#Japan #Tokyo #Retail Tech #COUNTERWORKS #Komazawa Park

Introduction to the New Sales Reporting Feature

COUNTERWORKS, a Tokyo-based company, has recently launched a groundbreaking sales reporting feature as part of its shopping leasing DX system, "Shop Counter Enterprise." This addition aims to streamline the reporting process for retail tenants, allowing them to easily report daily sales online. Facility managers can now effectively manage this data, leading to better decision-making regarding rent adjustments, tenant renewals, and overall facility performance assessments.

Background of Development

In many shopping facilities, retail leases are calculated based on the tenant's sales figures through a system known as a percentage lease. Traditionally, this sales reporting process was heavily reliant on analog methods such as emails or paper submissions. This led to numerous challenges, including manually collecting and aggregating sales data while also dealing with potential reporting lapses.

Moreover, when it came to renewing tenant contracts or reassessing rental fees, the absence of systematically stored sales data made it difficult to leverage past sales records as negotiation tools. COUNTERWORKS recognized the need for a more efficient and digital approach, which ultimately catalyzed the development of the new sales reporting function.

Functional Features and Benefits

The newly introduced sales reporting feature simplifies the reporting process for tenants. After a business day, tenants can log into their personal pages to enter their gross sales and customer counts and upload supporting documents like receipt images. The system automatically categorizes the reporting status into "unreported," "pending verification," and "verified," thus allowing facility managers to quickly confirm if reports are missing.

At the facility management level, any discrepancies in reported figures can be rectified and submitted through the system interface. This online verification process replaces the cumbersome traditional methods that often required email or phone communication, significantly reducing administrative burdens.

As a result, all reported sales data gets automatically stored within the system. This capability enables accurate and efficient calculation of rent based on percentage lease agreements and expedites invoicing processes. Moreover, it enhances contract management by allowing past sales data to serve as a reference for determining the terms for renewing contracts or reassessing rental fees.

Looking ahead, COUNTERWORKS plans to integrate a feature that calculates invoicing totals based on submitted sales data automatically. This will link sales information with contract conditions to further streamline the invoicing efforts of facility managers, ultimately supporting high-accuracy revenue management practices.

Additionally, COUNTERWORKS intends to analyze sales performance across different units and timeframes, thereby providing potential revenue insights on their leasing portal. This initiative seeks to create an environment where both facilities and tenants can make informed decisions based on shared data.

Testimonials from Implementing Companies

Daisuke Hayashi - President of Imacs Co.

"KOMAZAWA Park Quarter marks our company's very first self-developed and operated commercial facility, and creating an efficient operational framework was a primary goal during our development. The exchange of sales information with tenants and rent calculations are critical processes impacting facility reliability. With the adoption of the sales reporting feature, we can streamline the collection, verification, and invoicing processes efficiently through the system, drastically minimizing manual error risks. Moreover, integrating this with an approval workflow will help unify our internal review process, enhancing our operational accuracy. We look forward to utilizing this data for effective decisions regarding contract renewals and unit management."

Kenta Yasuara - CEO of R369

"It is crucial for sales reporting systems to be simple and user-friendly. Your system truly stands out for its ease of use and efficiency. We directly integrate the sales data collected into our next day's briefing without hassle. Thanks to this new feature, we can repurpose the time we previously spent on this task on other productivity-enhancing activities."

Yumi Tamura - Manager at SHARE LOUNGE

"At SHARE LOUNGE, we provide versatile spaces combining the comfort of a lounge and the functionality of an office. We noticed that reporting post-sales was an operational challenge. However, with this online system, we have managed to significantly cut down on our operational hours. Without worrying about manual entry errors or lost paperwork, we can now focus more on enhancing our service quality."

Conclusion

COUNTERWORKS encourages interested parties to explore the benefits of the "Shop Counter Enterprise" and the ongoing advancement of DX initiatives in the retail environment. For additional inquiries regarding the features and implementation timelines, stakeholders can reach out through the provided links.