#USA #Dallas #AI Analytics #Mews #DataChat

Mews Enhances Hospitality Operations by Acquiring DataChat

In a significant move that is set to redefine the landscape of hospitality technology, Mews has officially acquired DataChat, a prominent U.S.-based company specializing in generative AI analytics. This acquisition signifies a considerable step towards Mews’ aspiration of developing fully agentic hospitality systems. With intelligent agents taking charge of everyday operations and optimizing performance, Mews aims to enable hotel personnel to concentrate more on enhancing the guest experience.

Founded by a team of exceptional AI engineers and data scientists, DataChat has been pioneering the fields of natural language processing (NLP) and data-driven automation across various sectors, including retail, financial services, and telecommunications. The company has gained recognition for its 'conversational intelligence' platform, which facilitates seamless interactions with existing business data through natural language. This platform empowers users to derive insights, automate workflows, and generate predictive models without needing advanced technical skills or coding.

Richard Valtr, the founder of Mews, commented on the acquisition, stating, "From bookings to check-outs, every guest interaction produces data, making hospitality one of the most information-rich industries. The real potential lies in harnessing this data to drive smarter operations. With DataChat's remarkable technology and talent, we are stepping beyond systems that merely assist hoteliers to intelligent platforms that grow and evolve in real time, learning from each interaction. This move positions Mews to take the lead in shaping the future of agentic hospitality.”

Building a New Era of Hospitality Technology

The integration of DataChat’s capabilities will significantly expedite the development of autonomous and semi-autonomous agents within the Mews framework. These innovative agents will tackle essential operations such as reservations, distribution, guest experiences, and revenue optimization. As a result, hospitality brands will have the opportunity to establish contextual experiences that are both smooth and automated, enhancing operational efficiency across the board.

Viken Eldemir, the CEO of DataChat, shared his excitement regarding the collaboration, asserting, “At DataChat, we have engineered technology that bridges the gap between human perception and machine intelligence. By intertwining conversational interfaces with automated data reasoning, we will create agents that comprehend user intent, analyze data from various sources, and take independent action—transforming how hospitality operates. Mews hoteliers will gain immediate access to critical information without the need to generate or interpret complex reports.”

Mews is committed to fostering innovation. The acquisition emphasizes Mews Ventures' dedication to strategic investments designed to enhance the company’s capabilities and market reach. With DataChat’s advanced data analytics and natural language technologies, Mews is positioned to greatly accelerate its AI roadmap, aiming to boost hotel revenues and optimize operational costs.

As the hospitality industry increasingly leans into automation and data-driven decision-making, this acquisition positions Mews at the forefront of a technological revolution. The vision is clear: deliver an AI-first, agent-driven operating system that continuously learns and contributes to making the world increasingly hospitable.

About Mews

Mews is a leading platform ushering in a new era of hospitality. Supporting over 12,500 customers across more than 85 countries, the Mews Hospitality Cloud is tailored to streamline operations for modern hospitality providers, transform guest experiences, and increase profitability. Notable clients include BWH Hotels, Strawberry, The Social Hub, and Airelles Collection.

Mews has received multiple accolades, including being named Best PMS in 2024 and 2025, and recognized among the Best Places to Work in Hotel Tech for four consecutive years (2021, 2022, 2024, and 2025) by Hotel Tech Report. With an impressive total of $410 million raised from prominent investors like Goldman Sachs Alternatives, Kinnevik, and Tiger Global Management, Mews continues to be a transformative force in the hospitality industry.