#Japan #Tokyo #LegalOn Technologies #Immedi Box #Haruki Hamada

LegalOn Technologies Implements Immedi Box

LegalOn Technologies has recently adopted the Immedi Box marketing tool from Immedi, with the aim of enhancing customer follow-up procedures and improving sales productivity. The decision to implement this new technology was born out of challenges faced in customer engagement following business negotiations.

The Background of Adopting Immedi Box

Before the integration of Immedi Box, the sales team at LegalOn Technologies faced difficulties in efficiently tracking customer follow-up after initial meetings. In an effort to uncover effective strategies for customer engagement, they had previously introduced a document tracking tool. After learning about Immedi Box through internal discussions, the team decided to explore the solution. Their impression was favorable, noting that its user interface and experience were very accessible and cost-effective. This led them to make a swift decision to incorporate Immedi Box into their operations.

Changes After Implementation

1. Enhanced Customer Follow-up and Improved Sales Productivity

Since implementing Immedi Box, LegalOn has achieved significant improvements in follow-up efficiency, which in turn has boosted the productivity of their sales efforts. The tool is utilized not only by field sales teams but also by customer success teams. With the ability to quickly gauge customer reactions and levels of interest, follow-up tasks have become much more manageable. For instance, if a customer initially expressed an intention to circulate documentation internally but hasn't yet opened the documents, the sales team can adapt their follow-up strategy accordingly. This flexibility leads to a more tailored approach in post-meeting customer engagement, resulting in a noticeable enhancement in sales effectiveness.

2. More Accurate Hypothesis Formulation

Immedi Box provides real-time notifications regarding document views and engagement, as well as qualitative data on which pages are being accessed. This information can be cross-referenced with the reactions observed during sales discussions, allowing for more precise hypothesis-driven approaches. Team members have reported that utilizing this data has led to cases where deals have progressed more smoothly. Even if the team's assumptions aren't completely accurate, customers still perceive the company as providing robust post-contract services, which fosters trust rather than skepticism, thereby avoiding any negative impressions.

Positive Feedback from LegalOn Technologies

Kazuki Okukawa, Sales Enablement Director at LegalOn Technologies, expressed satisfaction with Immedi, highlighting the rapid pace of feature development and the prompt support from customer service representatives during updates. He feels confident that the company will continue to enhance its services and expects creative developments that add real value to their operations.

About Immedi

Immedi is driven by a mission to foster connections that create a better future, offering a B2B web engagement tool designed to prevent missed business opportunities. The company aspires to connect creators and users seamlessly, encouraging them to collaborate in envisioning a promising future. Through innovation and technology, Immedi aims to bring their vision to life.

For further information on the primary business address of LegalOn Technologies and Immedi, visit their respective corporate websites:

• - LegalOn Technologies
• - Immedi

Whether you're a business looking to enhance your customer engagement or simply interested in innovative marketing solutions, the successful implementation of Immedi Box at LegalOn Technologies serves as a compelling case study in the evolving landscape of B2B interactions.