#USA #Excel Dryer #Massachusetts #Commercial Restrooms #MetrixLab

The Importance of Clean Restrooms in a Post-Pandemic World

The COVID-19 pandemic has irrevocably transformed various aspects of our lives, and one crucial area that has received heightened attention is restroom hygiene. A recent global survey conducted by Excel Dryer, Inc. in collaboration with research firm MetrixLab sheds light on the evolving perceptions surrounding commercial toilets in the post-pandemic landscape.

Understanding Post-Pandemic Perceptions

The importance of clean restrooms has surged to the forefront of public awareness, as individuals become more vigilant about hygiene practices. The study gathered insights from over 4,000 participants across the United States, Europe, and Asia, aiming to measure how architects, designers, business owners, facility managers, and consumers perceive commercial restrooms in light of the pandemic.

William Gagnon, operating officer at Excel Dryer, emphasized the critical nature of handwashing and proper hygiene, stating, "The pandemic served as a reminder of the importance of good hand hygiene. A strong emphasis is placed on sanitary facilities, as they can directly influence a company's reputation and bottom line."

Key Findings of the Survey

The survey unveiled several noteworthy points about consumer preferences and expectations:

• - Cleanliness is Paramount: Across demographics and regions, the survey results consistently highlighted that cleanliness is the top priority when it comes to restrooms. A staggering 100% agreement emerged among respondents regarding the negative impact of dirty toilets on a business's reputation.
• - Customer Retention at Stake: Approximately 80% of participants indicated they would definitely or probably avoid returning to a restaurant with unsanitary bathrooms. This statistic underscores the direct correlation between restroom cleanliness and customer loyalty.
• - Perceptions of Management: Respondents unanimously expressed that filthy restrooms reflect poorly on management. While consumers view cleanliness as a reflection of a lack of oversight, architects, restaurant owners, and facility managers recognize it as a symbol of respect towards customers and staff alike.

The Role of Hand Dryers and Clean Facilities

One significant contributor to restroom cleanliness identified in the survey is the presence of paper towels on the floor or overflowing trash bins. Gagnon pointed out that visible messes in a restroom can create feelings of unsanitary conditions, impacting the overall experience. Excel Dyer’s range of touchless, high-efficiency hand dryers addresses this concern by not only promoting better hygiene but also saving time, money, and the environment.

Gagnon explains, "If you're still using paper towels, it’s time for a change. Our hand dryers offer a more hygienic solution that helps facilities manage waste better."

Conclusion

In conclusion, the findings from the Excel Dryer and MetrixLab survey paint a clear picture: post-pandemic, clean restrooms are not just a luxury, but a necessity for businesses aiming to thrive. By prioritizing cleanliness and investing in modern solutions like touchless hand dryers, organizations can foster a positive atmosphere that reflects care for their customers and staff. For those wanting to delve deeper into the survey results, a complete report is available at Excel Dryer’s survey results page.

Excel Dryer, known for its cost-effective and sustainable hand drying solutions, has been a pioneer in the industry for over 50 years. The company revolutionized hand drying with the invention of the XLERATOR® hand dryer, establishing a new standard for performance, reliability, and customer satisfaction. Their commitment to customer service and innovation makes them a trusted choice in restroom hygiene solutions.