#Japan #Tokyo #AI Learning #UMU #Insurance Review

Revolutionizing Insurance Training with UMU

Insurance Review Company has taken a significant step towards enhancing its training capabilities by implementing the AI-powered learning platform, UMU. This innovative approach aims to strengthen the skills of consulting advisors, ensuring they are well-equipped to help customers plan for a secure and happy life throughout their 100-year journey.

Background and Challenges

The mission of Insurance Review Company is clear: to provide services that allow everyone to live a happy and secure life for a century. The company operates various shops, including insurance and mortgage loan consultations, focusing on understanding and removing customers' inconveniences and anxieties.

As they continue to grow, incorporating individuals with diverse backgrounds—ranging in experience, age, and gender—the challenge of rapidly onboarding new consulting advisors has emerged. Traditional online group training had proven insufficient, as it lacked the personalized touch necessary for effective learning, hindering quick integration into the team.

To address this problem, the company has embraced a hybrid educational framework that combines classic online training with UMU's personalized, output-oriented training. This strategy allows for flexible role-playing exercises, ensuring that learning is not restricted by time or location.

The Implementation of UMU

By leveraging UMU's multifaceted functions—such as progress tracking, visualizing challenges, and recommending courses—the insurance provider is establishing a robust hybrid training system. This platform not only facilitates rapid onboarding but also enhances the overall educational experience, enabling consulting advisors to perform at their best when interacting with clients.

UMU serves as a catalyst for continuous development, allowing advisors to practice and receive feedback anytime and anywhere. The company believes that this flexible training structure will lead to improved service delivery tailored to the needs of individual clients.

Future Prospects

According to Harumi Yamashita, Manager of the Education Strategy Department at the Service Planning and Promotion Headquarters, the evolution of a hybrid education program will focus on refining proposal skills. Yamashita envisions a learning environment that facilitates knowledge sharing and communication among employees, regardless of their physical location.

Additionally, UMU is intended to enhance employee engagement. Employees will have the opportunity to clarify doubts and interact with colleagues from other departments or regions, fostering a supportive and collaborative internal culture. By ensuring that all staff members benefit from the educational initiatives driven by UMU, the company anticipates significant results from their various efforts, ultimately generating fruitful outcomes.

What is UMU?

UMU is an advanced online learning platform designed to revolutionize corporate training through AI technology and educational science. It's utilized across a multitude of industries around the world, particularly in Japan, with over 28,000 companies benefiting from its innovative features. UMU enhances the effectiveness and efficiency of employee training, leading to improved performance and, consequently, better business results.

The platform has gained remarkable recognition, being named the No. 1 IT product in Japan in the 2022 ITreview Best Software rankings, which evaluated over 5,000 products and services.

For more information about UMU, visit their website and watch the introduction video here.

Company Overview

Insurance Review Company

• - Headquarters: 5-17-18 Shinjuku, Shinjuku City, Tokyo, 160-0022 Japan
• - CEO: Takuma Toyama
• - Year Established: December 4, 2020
• - Business Focus: Insurance brokerage and banking agency services
• - Website: hoken.mhompo.co.jp

UMU Technology Japan

• - Headquarters: 4-1-6 Shinjuku, JR Shinjuku Miraina Tower, 18th Floor, Tokyo, 160-0022 Japan
• - CEO: Shuhei Matsuda
• - Year Established: February 9, 2018
• - Business Focus: Development and sales of the UMU learning platform
• - Website: umujapan.co.jp