Nowcast and Msty Insurance Services Unveil AI-MO
In a groundbreaking move in the insurance sector, Nowcast, a leading fintech company headquartered in Chiyoda, Tokyo, has announced the launch of its dedicated AI environment, AI-MO, for employees of Msty Insurance Services, another Tokyo-based firm specializing in comprehensive insurance brokering. With the aim of enhancing work efficiency and securing sensitive client information, AI-MO is built specifically to meet the heightened security standards required for handling financial data.
Background of Development
The insurance industry is witnessing a paradigm shift with the integration of generative AI. Msty Insurance Services, which caters to around 24,000 corporate clients, faced challenges in leveraging AI while ensuring strict compliance with security protocols to protect personal and client data. This led to the necessity for a specialized environment that could optimize daily tasks such as document creation, data organization, corporate research, and internal information retrieval. The goal was to free up time for meaningful interactions with clients, thereby enhancing service quality and value through a customer-focused approach.
Nowcast has been at the forefront of enabling digital transformation across various industries by offering data-driven AI solutions. The company has previously developed tools to aid sales and has assisted numerous corporations, particularly within the finance sector, to improve efficiency and operational excellence. Alongside its sister company, Smart Plus, which operates in the insurance sector, Nowcast is poised to elevate Msty Insurance Services through the integration of AI technology coupled with robust security measures.
Features of AI-MO
Overview
AI-MO serves as an interactive generative AI environment tailored exclusively for Msty Insurance Services employees. Built on AWS, it provides access to multiple generative AI services, including OpenAI's GPT series and Anthropic's Claude series. This unique setup affords extensive customization capabilities for UI/UX and functionalities. Notably, it has an original character, Aimon, who responds to employee inquiries, fostering a friendly user experience.
Features Include:
- - Standard Functions: Internet search, personal information detection, multi-model support, data analysis, and various file upload capabilities.
- - Customizable Features: Internal document search capabilities, automatic alert display for specific keywords, RAG (Retrieval-Augmented Generation), and NG word settings.
The system, which began a trial phase in October 2024, is set for full deployment to approximately 1,000 employees by May 2025.
Future Development Plans
Looking ahead, Nowcast intends to incorporate ideas generated from Msty Insurance Services' internal ideathons into the AI-MO environment. Planned upgrades will include capabilities for efficient insurance product comparisons and client proposal generation processes, streamlining tasks that once required extensive time commitments. Additionally, Nowcast is considering enhancements to its data infrastructure and analytics solutions to further support Msty's digital transformation journey.
Conclusion
The collaboration between Nowcast and Msty Insurance Services paves the way for significant advancements in the insurance industry, leveraging cutting-edge AI technology to enhance operational efficiency while maintaining the highest levels of security. With AI-MO, employees are empowered to deliver more value to clients, driving the industry towards a more customer-centric future.
For further inquiries or to explore how Nowcast's innovative solutions can benefit your organization, please visit
Nowcast's contact page.