Redwood Software's Automation Enhances SAP Transformation and AI Adoption with Southwest Gas and RS Group

Accelerating SAP Transformation with Redwood Software

In a world where digital transformation is the cornerstone of competitive advantage, Redwood Software has emerged as a leader in automation solutions, specifically tailored for critical business processes. Recently presented at the SAP Sapphire event in Orlando and Madrid, the company demonstrated how its innovative technology is helping clients like Southwest Gas and RS Group to streamline operations, enhance efficiency, and prepare for the future of artificial intelligence (AI).

Southwest Gas, one of the leading energy providers in the United States, highlighted the transformative power of Redwood's RunMyJobs solution. By automating their entire workflow - from meter reading to billing - the company has gained unprecedented visibility across its operations. According to Laxman Challa, the Director of Application Services at Southwest Gas, "RunMyJobs enables us to automate our entire process with visibility from a single dashboard." This automation facilitates the execution of hundreds of interdependent SAP and non-SAP tasks daily, performing operations that can last up to seven hours.

This investment in automation has not only allowed Southwest Gas to integrate the latest SAP technologies seamlessly but has also provided clean, reliable, and real-time data critical for enabling AI innovations. The daily orchestration of these tasks ensures that the company can provide timely insights and leverage advanced analytics for improved business decision-making, thus fostering a culture of agility and continuous improvement.

During the SAP Sapphire conference, Redwood also unveiled Redwood Insights—a sophisticated feature for observability of automation workflows designed with AI capabilities. This tool offers real-time visibility into process performance, exceptions, and dependencies, empowering IT and business leaders to quickly identify risks, optimize efficiency, and ensure compliance. The live demonstration illustrated how RunMyJobs works in conjunction with SAP’s Joule, its generative AI co-pilot, highlighting a future possibility where intelligent insights trigger and orchestrate critical business processes directly.

In another impactful testimony, RS Group, a global industrial distributor headquartered in the UK, shared how RunMyJobs eliminated disruptions associated with high-volume order processing and warehouse operations across 26 markets. Prior to adopting this automation solution, the organization faced frequent critical incidents, including synchronization failures and missed dependencies. Post-implementation, RS Group achieved an impressive reliability rate of over 99% in job execution. As Dharmesh Patel, Head of SAP Development and Services at RS Group stated, "We are now fulfilling our promises to our business and our customers."

This operational stability has provided a robust foundation for embracing next-generation SAP and AI capabilities, aligning perfectly with SAP’s strategic focus on AI-driven ERP transformations.

Kevin Greene, CEO of Redwood Software, remarked, "When clients reach this level of control and performance, they are not just keeping pace; they are setting the standard." His comment underscores Redwood's commitment to promoting business transformation through automation. The real impact of these solutions emerges when automation extends beyond IT into the core operations of the enterprise, thereby establishing the groundwork for competitiveness and prosperity in a world increasingly dominated by AI technologies.

As a proud Gold Sponsor of SAP Sapphire, Redwood celebrated significant milestones, including being named the 2025 Pinnacle SAP Award winner for the second consecutive year. The company received certification from SAP for RunMyJobs, which denotes the highest standard of quality, security, and strategic alignment as defined by SAP.

After over two decades as a trusted SAP partner, Redwood has established itself as a strategic extension of SAP, co-innovating and aligning product roadmaps to deliver measurable return on investment. A notable aspect of RunMyJobs is that it is the only SaaS-based workload automation solution integrated within the RISE with SAP reference architecture, exclusively available through SAP Enterprise Cloud Services (ECS).

With its native integration with SAP S/4HANA—both on-premises and in the cloud—as well as with other SAP technologies, RunMyJobs is an essential tool for organizations undergoing digital transformation and aiming for AI-readiness in their operations. As SAP clients increasingly adopt AI, they can rely on RunMyJobs to orchestrate the intelligent processes needed for tangible business outcomes.

About Redwood Software

Redwood Software is recognized as a global leader in comprehensive automation solutions catering to mission-critical business processes. By providing the first-ever composable SaaS automation platform designed for ERP, Redwood empowers companies with the transformative capabilities of automation, allowing them to orchestrate, manage, and monitor workflows across all applications, services, or servers—whether in the cloud or on-premises. The dedicated global team of automation experts at Redwood is committed to delivering world-class solutions and support, giving organizations the freedom and time to envision and shape their future. For more information, visit www.redwood.com and follow Redwood Software on LinkedIn.