Consumer Promotions
2025-05-27 06:46:15

Study Shows Over 80% of Consumers Forget Recent Promotions Seen

Survey Findings on Consumer Promotion Awareness



Recent research conducted by Raycrew, a Tokyo-based company, uncovered striking insights into the awareness of promotional campaigns among consumers aged 20 to 50. Despite the extensive range of promotional strategies utilized by companies, particularly in the realm of digital and social media, it appears that a significant 82.7% of respondents reported that they could not recall any memorable promotions in the last three months.

Background


As companies increasingly diversify their promotional efforts, leveraging numerous channels such as the web and social media, consumers have also sharpened their awareness and sensitivity towards promotional content. This evolving landscape has made consumers more discerning and critical, often leading them to dislike aggressive promotional tactics that feel overly commercial. Aiming to dissect contemporary consumer attitudes towards promotions, Raycrew embarked on this comprehensive survey.

Summary of Findings


1. Difficulty in Recall: A staggering 82.7% of consumers across the specified age range indicated they couldn’t remember any product promotions they had encountered in the past three months.
2. Factors for Recall: Among those who did recall a promotion, the two most frequently cited reasons were that the promotion was entertaining or featured a favorite celebrity.
3. Trust in Promotion Methods: Over 40% of respondents expressed that they did not find any promotional methods trustworthy. When asked about what influences their trust in promotions, the top three factors highlighted included long-standing products, the overall credibility of the company, and reputable media outlets showcasing the promotion.
4. Behavioral Impact: When thinking about the actions taken post-exposure to a credible promotion, the most common response was the intention to try the product if the opportunity presented itself.

Detailed Survey Results


The survey was conducted from May 8 to May 12 of 2025, targeting a sample size of 330 individuals. The methodology employed was an online survey. The findings provide a clear indication that consumer trust in promotional strategies is waning, necessitating a re-evaluation of how companies engage with their audiences.

Insights from Participants


In detailing their feedback, participants highlighted that memorable promotions left a lasting impact primarily due to their humor or the presence of well-known personalities. This suggests that entertainment value and celebrity endorsements could enhance recall rates for brands. However, the overwhelming response indicating a lack of trust in promotional avenues raises serious questions about the current effectiveness of marketing strategies.

Elements Supporting Trust


Respondents emphasized the importance of several factors for considering a promotion trustworthy:
  • - Longevity of Product/Service: Belief in the long-term availability of a product proved pivotal, affecting attitudes significantly.
  • - Corporate Credibility: The reputation of the corporation behind a promotion also impacted consumer perceptions heavily.
  • - Reliable Media: Associations with well-established media outlets added credibility and trustworthiness to the promotions seen by consumers.

Future Actions After Exposure


Regarding behavioral reactions after seeing a trusted promotion, the most common response was simply the desire to explore the product when possible. This suggests that while promotion may not instill direct action immediately, there exists a latent interest awaiting the right opportunity.

Summary


This survey by Raycrew reveals a pivotal challenge within consumer marketing—over 80% of participants found it challenging to recall any recent promotions they encountered. The findings pointed to a significant gap between promotional exposure and actual retention or engagement, largely dependent on entertainment value and perceived credibility.

Moving forward, Raycrew is positioned to assist businesses in enhancing their outreach efforts through data-driven PR services designed to improve brand visibility and effectiveness in engagement with consumer audiences. The survey data serves as an invaluable asset for businesses seeking to refine their marketing strategies.

For detailed inquiries or support in leveraging data-driven promotional tools, please reach out to Raycrew at Contact Us.

Company Overview


  • - Raycrew
  • - Location: 49F, Shinjuku Center Building, 1-25-1 Nishi-Shinjuku, Shinjuku Ward, Tokyo, Japan 163-0604
  • - CEO: Taiki Fujimoto
  • - Services: PR support, web marketing, SDGs promotional projects, creative production, marketing research, casting.
  • - Website: Raycrew


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Topics Consumer Products & Retail)

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