#United States #Epson #Los Alamitos #Kitchen Armor #TrueOrder

Epson Partners with Kitchen Armor

Epson America, Inc. has taken a significant step forward in the restaurant technology space by announcing a strategic partnership with Kitchen Armor, a highly regarded provider of kitchen solutions. This collaboration aims to revolutionize the TrueOrder™ Kitchen Display System (KDS) by integrating advanced capabilities that cater specifically to mid-sized restaurant chains and independent operators.

The initiative will introduce Curbit, an industry-first AI-powered kitchen capacity management solution designed to elevate kitchen operations and order management. This innovative technology will allow restaurants to better compete with larger chains, particularly in areas such as order accuracy, communication, and efficiency, which have become increasingly critical in today's fast-paced food service environment.

Enhanced KDS Features

TrueOrder KDS is already acclaimed for its ease of use and installation, characteristics that will become even more pronounced with the addition of Kitchen Armor's capabilities. The new features include power over ethernet (POE) hardware options, which simplify installation processes, and real-time order updates communicated via SMS to both customers and delivery drivers.

With this enhancement, the KDS will be able to manage daily kitchen workflows more effectively, ensuring that orders are fulfilled promptly and accurately. The enhanced system also supports various kitchen stations, streamlined order processing and allows for up to nine stations to be connected, ensuring that each station is equipped to handle specific tasks integral to food preparation and service.

Bridging the Tech Gap for Independent Restaurants

The partnership addresses a vital need in the industry; smaller independent operators often struggle with outdated technology that does not align with customer expectations for fast service and communication. Paul Amestoy, co-founder of Kitchen Armor, emphasized the importance of providing economically feasible, top-tier kitchen solutions that can meet and exceed customer needs from day one. This collaboration with Epson, he states, is pivotal in helping smaller restaurants enhance production efficiency and improve customer interaction.

Tessa Kohl, product manager at Epson America, echoed these sentiments, noting that the restaurant landscape is rapidly evolving. Today’s culinary establishments require cutting-edge solutions to manage a diverse array of third-party delivery applications and digital orders effectively. The partnership seeks to deliver a comprehensive solution for optimizing kitchen efficiency and facilitating smoother communication channels.

Future Prospects

As they continue to innovate, both Epson and Kitchen Armor are committed to addressing the challenges faced by restaurants of all sizes. By leveraging real-time data analytics, restaurants can harness insights on order speed, kitchen capacity, and staffing needs. This smart use of data not only enhances service delivery but also contributes significantly to customer satisfaction—a crucial factor in customer retention and brand loyalty.

As technological advancements continue to reshape the food service sector, this partnership represents a critical step towards providing mid-sized restaurants with the tools they need to compete effectively against larger players. Ultimately, the collaboration aims to set a new standard in restaurant technology by warping mid-sized establishments with the resources they require to thrive.

For those interested in exploring how TrueOrder KDS could elevate their restaurant operations, more information is available at Epson's official website or through Kitchen Armor. By marrying operational efficiency with cutting-edge technology, Epson and Kitchen Armor are poised to transform the restaurant industry, one kitchen at a time.