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Adorama's Recognition in Newsweek's Customer Service List

On January 13, 2026, Adorama proudly announced its inclusion in Newsweek's prestigious list of America's Best Customer Service for 2026. This accolade recognizes the company’s relentless commitment to providing top-notch service and support to its customers.

The process leading to this recognition involved rigorous independent surveys conducted in collaboration with Statista, a globally recognized statistics portal and industry ranking authority. These surveys gathered feedback from over 200,000 participants who had engaged with various companies through purchases or service inquiries in the last three years.

Adorama has been recognized among the top 730 companies across 166 categories, highlighting its dedication to excellence in customer experiences across all sectors, including traditional and online retail, as well as services. The comprehensive evaluation criteria included metrics such as:

• - Likelihood of Recommendation
• - Quality of Communication
• - Professional Competence
• - Range of Services
• - Customer Focus
• - Accessibility

In a statement reflecting on this achievement, Yoav Shargil, Chief Marketing Officer of Adorama, expressed gratitude for the recognition, noting, "We're honored to be recognized on Newsweek's America's Best Customer Service 2026 list as it reinforces our mission of equipping creators with the tools, expertise, and support they need to bring their vision to life." This affirmation not only celebrates the contributions and dedication of Adorama’s team but also underscores its ongoing commitment to innovation and personal service tailored to individual customer needs.

Adorama's legacy spans over 50 years in the retail industry, evolving from a classic photography store in New York City to a comprehensive online destination. The company offers products ranging from cameras and video equipment to drones, audio gear, and computer accessories. Through multiple online platforms—including Adorama, SunnySports, Scuba.com, and Printique—Adorama caters to a diverse array of customer needs. More than just a retail store, it plays a vital role in supporting creators at every stage of their creative journey by providing not only equipment but also education and professional advice.

This recognition by Newsweek is further validation of Adorama's strategy to emphasize quality in customer service, thereby enhancing customer loyalty and satisfaction. As consumers increasingly prioritize excellent customer service in their shopping experiences, this award positions Adorama as a leader in the competitive retail landscape.

As the market continues to evolve and customer expectations rise, Adorama remains committed to adapting and innovating its services, ensuring they consistently meet the needs of both new and returning customers. This award is a milestone achievement, celebrating not only what has been accomplished but also setting the stage for the future growth and success of Adorama in the realm of customer engagement and service excellence.