PerkUP's Enhanced CRM Functionality
PerkUP Inc., based in Karuizawa, Nagano Prefecture, has recently announced major enhancements to its workplace customer relationship management system, "TeamPlace.CRM." This expanded functionality aims to better support co-working spaces and small to medium-sized enterprises (SMEs) in managing their operations.
In addition to the feature upgrades, "TeamPlace.CRM" has also been formally recognized as an eligible IT tool for the Ministry of Economy, Trade and Industry's "IT Implementation Subsidy 2025." This program allows eligible SMEs and co-working space operators to receive up to 50% funding for their implementation costs, making the system more accessible than ever.
Background and Purpose
PerkUP operates under the vision of creating a world where travel enriches the future, striving to foster encounters between people and communities. The company provides opportunities for corporate retreats, off-site training, and workations. In September 2025, PerkUP will absorb four additional companies to broaden the scope of these offerings. This merger reflects PerkUP's commitment to enhancing their mission of creating valuable connections and learning opportunities.
The "TeamPlace.CRM" system has been specifically developed for co-working spaces, shared offices, and incubation facilities. It centralizes essential operations, including member and staff communication data, thereby optimizing both operational efficiency and community management quality. Recognizing that the value of co-working spaces lies in the connections fostered among individuals, PerkUP has tackled the common challenges faced by operators—namely, the lack of effective means to track and manage communication history, which often leads to valuable insights being overlooked.
By digitizing operations, "TeamPlace.CRM" not only aims to streamline workflows but also visualizes significant onsite communications and insights, empowering operators to maximize their community's potential.
New Features Overview
The recent upgrades to "TeamPlace.CRM" introduce several new capabilities, allowing operators to manage core tasks—from member administration to facility bookings, event management, and payment—through a single platform. Key features include:
- - Subscription Management: New control over different membership plans.
- - Event Page Creation and Payment: Tools for managing event logistics seamlessly.
- - Facility and Equipment Reservations: Integrated booking and payment functions.
- - Lead Management: Tools for tracking prospective customers.
- - Real-Time Signage: Automatic display of check-in members.
- - Comprehensive Member Management: Including profiles, tasks, and notes.
- - QR Code Access: Streamlined entry and exit management.
These additions are designed to elevate user engagement and streamline administrative processes within co-working environments, ultimately enhancing member satisfaction and staff effectiveness.
IT Implementation Subsidy Recognition
The recognition of "TeamPlace.CRM" as an eligible tool under the "IT Implementation Subsidy 2025" program presents an invaluable opportunity for eligible companies. This subsidy is aimed at supporting SMEs and small business operators in lowering the costs associated with implementing digital solutions aimed at improving productivity and facilitating digital transformation. PerkUP will collaborate with registered support organization SoLabo to assist businesses with their subsidy applications and implementation process.
For interested parties, the subsidy covers the implementation costs of "TeamPlace.CRM", making it an enticing option for those looking to modernize their business operations while also benefiting from government support.
Customer Testimonials
Feedback from early adopters underscores the positive impact of "TeamPlace.CRM". For instance, Chikara Kanda, the manager of the 3×3Lab Future facility, highlighted how the CRM has facilitated seamless collaboration among diverse participants, thereby enhancing project creation speed and quality. Ikue Hayashi, the community manager of co-working space enun, noted significant improvements in operational efficiency and user satisfaction following the system's implementation.
Conclusion
PerkUP remains dedicated to enhancing the infrastructure of its offerings. With the recent upgrade of "TeamPlace.CRM", it aims to better support workplace management while also capturing the value inherent in interpersonal communications within shared spaces. As the digital landscape continues to evolve, PerkUP is positioning itself to help facilitate richer, more connected experiences in diverse work environments.
About PerkUP Inc.
Founded in September 2020, PerkUP Inc. is committed to enriching futures through travel and strategic connections between individuals and places. Co-CEOs Aya Asao and Haruhisa Saito lead the company from its headquarters in Karuizawa, Nagano. For more information, visit
PerkUP's website.