#United States #Chattanooga #Tennessee American Water #Nexus Water Group #Tennessee Water Service

Tennessee American Water Expands Its Reach with New Acquisition

In a significant move to bolster its services, Tennessee American Water, a subsidiary of American Water Works Company, Inc., announced the successful acquisition of Tennessee Water Service's water system from Nexus Regulated Utilities, LLC on June 1, 2026. As the largest regulated water and wastewater utility in the United States, Tennessee American Water continues to enhance its operational efficiency and customer service through strategic growth initiatives.

This acquisition marks a pivotal milestone for Tennessee American Water, as it adds around 480 customer connections to its existing network. Furthermore, the transition integrates a new employee from the Tennessee Water Service, who will ensure that customer care remains uninterrupted. Grant Evitts, President of Tennessee American Water, expressed enthusiasm about the new customers joining their family, emphasizing a commitment to providing reliable and safe water services.

Strategic Growth and Future Plans

This acquisition is part of American Water’s broader strategy to expand its footprint across the U.S., which was highlighted with an agreement to acquire systems from Nexus Water Group in eight different states in 2025. This strategy aims to enhance customer service, streamline operations, and ultimately create value for all stakeholders involved, including employees, customers, and shareholders. The necessary approvals from state regulatory commissions and governmental entities were granted by May 21, 2026, leading to the successful purchase of the service.

As Tennessee American Water embarks on this new chapter, the utility ensures a seamless transition for its newly acquired customers by facilitating access to essential services and information. Customers will receive detailed information through mail in the upcoming weeks, and a dedicated webpage is available on the company’s website for anyone seeking further guidance.

Enhanced Customer Services

The new customers of Tennessee American Water will benefit from robust customer services and features that the utility company is known for. This includes access to an online account management portal named MyWater, which allows customers to manage their accounts conveniently. Additionally, flexible payment options and assistance programs for qualifying customers will be extended, ensuring that everyone can manage their bills effectively, even amidst financial challenges.

About American Water

Founded in 1886, American Water has maintained its position as the largest regulated water and wastewater utility in the nation. Celebrating its 140th anniversary in 2026, the company is dedicated to the mission of providing safe, clean, and reliable drinking water, as well as efficient wastewater services to approximately 14 million people across 14 states and 18 military installations. The workforce includes around 7,000 skilled professionals committed to excellence in service delivery, further establishing the company’s reputation as a leader in the utility sector.

For more news and information, you can visit American Water's official website and follow the company on various social media platforms, including LinkedIn, Facebook, X, and Instagram.

In summary, Tennessee American Water's latest acquisition is a promising step towards improving water service reliability for its new customers, while also reinforcing its dedication to operational excellence and community support. The proactive measures taken by the utility demonstrate its readiness to adapt and grow within the ever-evolving landscape of water services in the U.S.