Infosys and Metsä Group Strengthen Partnership for AI-Driven IT Advancements
Infosys and Metsä Group Enhance Strategic Alliance for AI-Driven IT Transformation
Infosys, a prominent name in AI-centric business consulting and technology solutions, has recently announced a significant enhancement of its partnership with Metsä Group, a global pioneer in the forest industry based in Finland. This multi-year collaboration aims to revamp the IT framework of Metsä Group, steering it towards a more efficient, streamlined, and AI-ready operational model while providing comprehensive IT services globally.
Goals and Vision
Through this strategic partnership, Infosys plans to leverage its vast industry knowledge and technological capabilities to improve Metsä Group's application management, cloud operations, workplace services, on-site IT/OT support, and service desk functions across all facilities including both manufacturing mills and corporate offices. This transformative approach is designed not only to improve productivity and achieve operational economies of scale but also to create a solid foundation for ongoing innovation through automation and data-driven service management.
At the heart of this transformation is the Infosys Topaz Fabric. This purpose-built suite is designed to enhance operational efficiency by providing intelligent and agentic AI capabilities throughout Metsä Group's IT operations. By implementing this advanced framework, the partnership aims to elevate service delivery, accelerate problem resolution, and yield significant cost savings during the expanded collaboration.
Insights from Leadership
Kristiina Lammila, Chief Information Officer at Metsä Group, expressed enthusiasm for this new phase in their longstanding alliance with Infosys. She stated, "This engagement signifies a pivotal moment in our IT sourcing strategy, addressing the efficiency demands of today's competitive landscape. We are confident in our ability to achieve these goals together and drive Metsä's IT transformation powered by AI."
Echoing this sentiment, Ruchir Budhwar, Executive Vice President and Industry Head for Manufacturing in Europe at Infosys, highlighted the challenges faced by the forestry sector, such as rising operational costs and an increasing demand for AI-driven innovations. He noted that Metsä Group's decision to consolidate its IT operations with Infosys marks the trust developed over years of collaboration and reflects a clear vision for efficient transformation. In his words, "Infosys brings invaluable insights from the manufacturing sector and a proven AI-first methodology central to this partnership. We are dedicated to achieving the impactful outcomes that matter most to Metsä, reinforcing our commitment to the Finnish market and solidifying our role as a key technology partner in the region."
About Metsä Group
Metsä Group plays a crucial role within the Finnish forest industry and is owned by approximately 90,000 forest owners through its parent company, Metsäliitto Cooperative. The company produces a wide array of wood products essential for daily life globally. With a firm commitment to regenerative forestry, Metsä Group not only enhances the forest ecosystem but also promotes values of diversity, equality, and inclusion within its operations. In 2025, the company's sales reached €5.8 billion, employing around 8,800 individuals, highlighting its substantial impact on both local and global scales.
About Infosys
Infosys is recognized worldwide as a leader in AI-first business consulting and technology services, supporting over 325,000 employees striving to unlock human potential and create new opportunities. Operating across 59 countries, Infosys empowers businesses to harness and scale AI effectively. With a legacy of over four decades, Infosys facilitates enterprise transformation through an AI-first value framework. Known for rapid growth as a leading IT services brand, Infosys prioritizes being a responsible, environmentally sustainable partner among its clients while fostering an inclusive workplace culture that helps guide businesses in their next phase of growth.
As this partnership unfolds, it stands to improve not only Metsä Group's IT capabilities but also set a benchmark for innovation and efficiency in the forestry industry, paving the way for a future where technology and sustainability coexist harmoniously.
Topics Business Technology）
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