New Service Model Development through Collaboration Between BCC and Human Resocia in Fukuoka
Collaboration Between BCC and Human Resocia
In a bid to create a new service model that integrates Digital Transformation (DX) with Business Process Outsourcing (BPO), Human Resocia Co., Ltd. has announced a partnership with BCC Co., Ltd., headquartered in Fukuoka. This collaboration aims to leverage the strengths of both companies to enhance productivity for regional enterprises, tackling key challenges faced by businesses in the area.
Background of Collaboration
As the demand for DX grows in various industries, many organizations, especially local firms, encounter significant challenges with their back-office operations. Often, the separation between system implementation and operational execution hampers effective utilization of digital tools, leading to suboptimal business process improvements. In regions like Fukuoka, the scarcity of IT personnel and insufficient knowledge accumulation impede effective adoption of DX solutions.
Fukuoka has emerged as one of Japan’s major digital industry hubs, characterized by a concentration of IT companies. However, the region still struggles to secure the necessary talent and infrastructure to support vital back-office functions. Recognizing this need, Human Resocia and BCC have committed to a coordinated effort to design and implement comprehensive strategies that address these issues.
Services Offered Through Collaboration
The collaboration capitalizes on BCC’s expertise in IT solutions and Human Resocia’s experience in manpower and BPO services. Together, the two companies aim to provide integrated support that encompasses the entire business process. Starting with BPO consulting to visualize and design business operations, BCC will then develop tailored systems and provide IT solutions, ultimately managing the BPO operations.
This approach goes beyond mere system implementation, fostering overall business optimization that translates into improved efficiency and productivity. In addition, the partnership will streamline the introduction and integration of advanced tools such as AI agents and Robotic Process Automation (RPA), ensuring end-to-end support from deployment to full operational integration.
Example of Provided Services
A practical application of this collaboration involves employing AI agents to automate business processes. With Human Resocia’s insights into business visualization, BCC will handle the necessary annotations, migrations, and proof of concepts, accompanying the implementation phase to ensure seamless transitions. This division of roles highlights how both organizations can effectively contribute to the automation and improvement of comprehensive business processes.
Future Developments
Through this collaboration, the goal is to extend support for the digital transformation of Fukuoka's regional enterprises, combining DX and BPO services into a cohesive offering. Plans are also in place to expand this model to support local governments and private sectors, while continuously enhancing the service model to cater to a broader audience nationwide.
About Human Resocia’s DX Solutions
Human Resocia has established a commitment to facilitate organizational digitalization and productivity enhancement through a comprehensive suite of IT solutions including RPA. By providing consistent follow-up support rooted in education, the firm aims to empower client companies in their digital journeys. This extends from solution installation and operations support to educational initiatives, ensuring sustainable productivity growth. Additionally, Human Resocia offers services in web development and digital marketing, further solidifying its role as a comprehensive provider.
About BCC
Established in 1966, BCC aims to contribute to customer growth by engaging with forward-thinking open innovation and enhancing technological capabilities. The company prioritizes its social responsibilities within the complex landscape of societal issues and strives to guide better outcomes through digital technology.
About Human Group
Founded in 1985, Human Group operates across several fields, from education to IT and more, utilizing an expansive network to tackle labor shortages through innovative approaches such as leveraging foreign talent and utilizing digital technologies for improved productivity and working conditions.
Company Overview
Human Resocia Co., Ltd.
- - CEO: Tetsuo Takahashi
- - Location: 1F, Nishi-Shinjuku Prime Square, 7-5-25 Nishi-Shinjuku, Shinjuku, Tokyo, Japan
- - Capital: 100 million JPY
- - Website: resocia.jp
Topics Business Technology）
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