TechTouch Launches AI-Driven Auto Repair and Navigation Support Features for Enhanced User Experience

TechTouch Unveils Innovative AI Features for Enhanced Digital Adoption

TechTouch Corporation, a leading player in the Digital Adoption Platforms (DAP) market within Japan, has announced the introduction of exciting new capabilities powered by artificial intelligence. These updates focus on automatic repair of navigation elements in various business applications and providing users with support to create optimal navigation experiences. With this latest innovation, TechTouch aims to alleviate operational burdens faced by businesses and local governments while ensuring smooth usability for end users.

Background on Development and Goals

In today’s fast-paced digital environment, software applications, particularly those offered as Software as a Service (SaaS), experience frequent updates that alter user interfaces (UI) and functionalities. This often necessitates manual adjustments to operational guides, adding layers of complexity and challenges for teams responsible for maintaining these resources. Moreover, sustaining high-quality navigation guides that adapt to system changes often requires specialized skills and knowledge, creating potential bottlenecks and reliance on certain individuals.

To address these issues, TechTouch has introduced two main features: “AI Recovery” and “Specific Element Scoring.” These advancements provide a dual approach to ensure that businesses can handle system changes more robustly while maintaining efficient and sustainable guidance for users.

Overview of the AI Recovery Feature

The “AI Recovery” feature utilizes artificial intelligence to automatically detect and correct misalignments or discrepancies in navigation elements. Users can apply suggested corrections with just one click to restore accurate navigation, thereby maintaining the quality of guidance provided to end users. This eliminates reliance on manual interventions, enabling teams to work more efficiently and reducing the potential for confusion during user interactions with systems.

Overview of the Specific Element Scoring Feature

The “Specific Element Scoring” feature represents a game-changing approach to creating navigation aids. It evaluates various elements on the display screen and assigns scores based on stability and functionality during guide creation. This scoring system enables even inexperienced users to design effective navigation paths that remain resilient amid UI changes, making it accessible for everyone regardless of their prior experience.

Launch and Accessibility Information

These groundbreaking features come at no additional cost for existing TechTouch clients. Interested parties are encouraged to reach out to their assigned Customer Success representatives for more details regarding implementation. As the “AI Recovery” function is currently in a beta phase, it may undergo further modifications without prior notice, including potential discontinuation.

About TechTouch

Established on March 1, 2018, TechTouch Corporation provides its renowned Digital Adoption Platform, which has garnered the top market share in Japan. With over 8 million users (as of May 2025), TechTouch’s solutions are employed across various large enterprises and government agencies. The platform allows users to effortlessly create and implement operational guides without the need for complex coding, which significantly reduces the burden on system administrators and enhances seamless user experience.

Recognized for its innovative design, TechTouch has received multiple accolades including the Good Design Award and has been certified as a J-Startup by the Ministry of Economy, Trade, and Industry. The organization is committed to strengthening AI capabilities within the DAP while also launching the AI Central Voice, a decision-making AI agent, to further support businesses in their IT endeavors.

For more information on TechTouch and its offerings, visit TechTouch Official Website.

Company Overview

- Name: TechTouch Corporation
- Establishment: March 1, 2018
- CEO: Chūganban Inudata
- Location: PMO Ginza II 5F, 8-17-1 Ginza, Chuo-ku, Tokyo 104-0061
- Business Focus: Development and provision of Digital Adoption Platform “TechTouch” and Data Strategy AI Agent “AI Central Voice.”
- Website: https://techtouch.jp/

Contact for Media Inquiries

For service introduction inquiries, contact: TechTouch Sales Team - Nishino at Contact TechTouch.
For media inquiries, reach out to TechTouch Public Relations - Nakagama, Goto, or Fujioka via email at [email protected].