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Ping An Good Doctor Reports Strong Interim Results

Ping An Healthcare and Technology Company Limited, commonly known as Ping An Good Doctor (Stock Code 1833.HK), has showcased impressive financial performance in its latest interim results for the first half of 2025. This six-month report reflects the company's commitment to enhancing healthcare through innovative solutions fueled by artificial intelligence (AI).

Financial Overview

During the first half of 2025, Ping An Good Doctor achieved total revenue of RMB2.5 billion, marking a 19.5% increase year-on-year. The company's net profit saw an extraordinary growth of 136.8%, reaching RMB134 million. The surge in revenue was primarily driven by robust gains in both the integrated finance business and corporate health management sectors, with a 30.2% year-on-year increase in these areas. Furthermore, the total number of paying users grew by 35.1%, highlighting the growing trust and reliance on the company's services by consumers.

Synergistic Model for Sustainable Growth

The success of Ping An Good Doctor can largely be attributed to its strategic 'insurance plus healthcare' model. This unique approach leverages synergies within the Ping An Group's health and senior care ecosystem, allowing it to offer comprehensive services to clients. The company has collaborated with various Ping An subsidiaries to develop innovative products that seamlessly integrate commercial insurance with healthcare services.

A significant part of the growth strategy has involved delivering round-the-clock medical and senior care services to Ping An Group's retail integrated financial clients. The company has seen substantial advancements in user engagement, with a 34.6% increase in F-end paying users, reaching approximately 20 million in just one year.

Advanced Corporate Health Management

Ping An Good Doctor has enhanced its offerings through the Ping An Corporate Health Protection Plan, which focuses on delivering professional and comprehensive health management services to corporate clients. The model's effectiveness is evident in the robust increase in the number of corporate clients and user engagement. By the end of the reporting period, the number of corporate clients surged to 3,500, reflecting a 39.2% increase year-on-year.

The emphasis on employee health management comes in response to the government’s push to standardize health management practices, aligning with the 'Healthy China' national strategy. This has increased awareness among organizations regarding the importance of investing in employee well-being.

Service Innovations and Ecosystem Enhancement

Ping An Good Doctor continues to enhance its product capabilities and service delivery mechanisms. The company's focus on a customer-centric approach has led to improvements in its healthcare ecosystem. Notable introductions include proactive family doctor care and a senior care concierge service, ensuring comprehensive support across different user segments.

During the reporting period, the company reported a 35 million strong family doctor membership. The home-based senior care services also saw an 83% increase in users, now available in 85 cities across the region. Such expansions indicate the company’s commitment to addressing varying demographic health needs effectively.

AI-Driven Technology Adoption

Emphasizing its dedication to integrating cutting-edge technology into healthcare, Ping An Good Doctor has accelerated the application of AI in its service delivery. The AI-enhanced solutions range from family doctor services to complex disease consulting, ensuring intelligent support for medical needs.

The introduction of the AI Medical Master® and a comprehensive AI product system, which includes AI-driven services for family doctors and senior care concierges among others, showcases the company's innovative spirit. The accuracy of AI-assisted consultations has reached 98%, with the service capacity increasing to 4 million visits daily, which has substantially reduced operational costs and improved efficiency.

Future Outlook

Ping An Good Doctor's ongoing commitment to enhancing healthcare service efficiency through AI, along with its expanding service offerings, positions the company for sustained growth in the coming years. Mr. Li Dou, the Chairman and CEO, emphasized the importance of prioritizing customer needs while remaining aligned with the evolving landscape of healthcare policies. The goal is to continue delivering long-term, sustainable value to all stakeholders.

In summary, Ping An Good Doctor not only reported impressive interim results but also illustrated a forward-thinking approach by harnessing technology and strategic synergies to redefine healthcare services in China. This trajectory of growth and innovation underscores the company's commitment to establishing itself as a leader in health and wellness management.