Enhancing Communication and Training for Foreign Employees Using Kokorepo at Chimney Corporation

Introduction

Suzuyo Shinwart Inc., a leading provider of business IT solutions, recently announced that it has successfully implemented its employee engagement cloud service, Kokorepo, at Chimney Corporation. Chimney, which aims to offer services that bring communities together through food and drink, recognized the need to improve communication and education for their foreign new hires. The introduction of Kokorepo is set to strengthen these areas significantly.

Challenges Before Implementation

Before introducing Kokorepo, Chimney faced substantial hurdles regarding communication with foreign new employees. The team relied on chat applications for daily reports, where these employees sent their end-of-day updates in a group chat format. This method posed difficulties, such as individual coaching being challenging in a public chat environment, leading to potential imitation of peers in reporting.

Additionally, tracking conversation histories posed a significant challenge, making it time-consuming to ascertain who conveyed what information. Training for foreign employees was previously conducted through online lectures by specialists, followed by daily reporting. This model was inefficient, as tailored feedback based on individual progress was difficult to implement.

Reasons for Adopting Kokorepo

The decision to adopt Kokorepo stemmed from its ability to focus on mental wellness and post-work support for specific departments. Its straightforward interface and affordable pricing were crucial factors in the decision-making process. Despite reviewing other services, none matched the functionality of Kokorepo at a similar price point, making it the clear choice for Chimney's needs.

Positive Outcomes of Kokorepo Implementation

Since the implementation of Kokorepo, Chimney has seen notable improvements in its daily operations. The tool enables quick detection of minor changes in employee well-being, which is vital for a supportive work environment. For instance, a situation arose where an employee appeared slightly unwell, prompting management to investigate. This led to the employee being advised to take a week off, highlighting the significance of early detection facilitated by Kokorepo.

The platform has fostered an atmosphere in which foreign employees feel more comfortable consulting with supervisors individually. Through daily reports, managers can assess relationships with team members and identify communication levels across various departments. This insight allows for quicker decisions regarding potential relocations or adjustments in team dynamics when necessary.

More About Kokorepo

Kokorepo is an innovative cloud service designed to enhance employee engagement. With a dedicated mobile application, employees can self-report their mood and health status at the start and end of their workday. Utilizing AI facial recognition and emotion analysis, the platform determines the employees' vitality and facilitates communication opportunities for managers. Additionally, objective records such as location data and working hours support management's oversight effectively.