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Jobber's Latest Home Service Economic Report: Resilience in Q2 2025

Introduction

In a landscape fraught with economic uncertainties, the home service sector shows remarkable resilience, according to Jobber's recently released Home Service Economic Report for Q2 2025. Jobber, renowned for its home service software, compiled the report using data from over 300,000 professionals including cleaners, landscapers, electricians, and plumbers, combined with economic indicators, providing an insightful look into current trends shaping this crucial part of the small business ecosystem.

Key Findings

Jobber's report emphasizes several noteworthy findings regarding the dynamics of the home service sector amidst rising borrowing costs and a cooling housing market. Here are some key takeaways from the report:

1. Homeowners' Focus on Maintenance Over Renovation

As mortgage rates soar and housing affordability crumbles, many homeowners are opting to stay put and invest in maintenance and smaller projects instead of engaging in large-scale renovations. This trend is paving the way for sustained business for home service professionals.

2. The Power of Recurring Services

The durability of the home service industry lies in the relationships formed between service professionals and their clients. Those who have thriving long-term relationships are experiencing more stability in revenue, even when new work bookings fluctuate.

3. Digital Payment Trends

An unprecedented shift towards digital transactions is being seen, with nearly 49% of all transactions processed through Jobber being digital in Q2. The expectations for mobile-friendly payment options are increasing, reflecting a broader consumer preference for seamless transactions.

Segment Analysis

Examining the mixed performances across segments within the home service industry, the following insights emerged:

Green Services

Segment businesses focusing on lawn care and landscaping reported a 2.5% increase in new work bookings annually, particularly benefitting from a surge in demand throughout June. With median revenue growing by 5.8%, businesses capitalize on bundled service offerings and preventative care packages.

Cleaning Services

Residential and commercial cleaning services reported an increase in median revenue by 8.1% over the previous year driven by long-term clientele, while bookings for new work declined slightly by 1.7%. June's performance showed recovery signs as price-sensitive consumers leaned towards routine services.

Contracting Sector

The contracting segment, which includes electricians and plumbers, faced a 1.5% decline in new bookings year-over-year. However, urgent repairs have increased the average invoice size by 6.8%, pushing median revenue higher by 5.2% in this segment.

Construction Sector

The construction segment reflected positive early signs of recovery with a 6.3% year-on-year increase in median revenue and a 1.3% growth in new work bookings. Mid-sized projects have returned to the pipeline, indicating potential stability amidst high financing costs.

Conclusion

Abheek Dhawan, Senior Vice President of Strategy and Analytics at Jobber, stated that the data reveals a sector actively adapting to economic uncertainties by prioritizing recurring work and urgent repairs while also embracing digital solutions. With the notable growth in digital payments, it is evident that the future lies in tech-enabled customer experiences.

For further insights and a comprehensive overview, the complete Jobber Home Service Economic Report Q2 2025 is available at Jobber's official site for download.

About Jobber

Jobber is a leading software solution designed for small home service businesses, streamlining their operations by consolidating management tasks into one platform. Growing swiftly and being recognized as one of Canada’s most innovative companies, Jobber supports over 250,000 professionals worldwide, helping them manage over 27 million properties across more than 60 countries.