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Upcoming Seminar on Real Estate DX 2026

On June 23, 2026, the Sankei Shimbun will conduct an online seminar titled "Real Estate DX 2026: Strategies for Customer Engagement Post-Harassment Regulation". Scheduled to commence at 1:00 PM JST, this event invites participation from industry professionals looking to navigate significant changes impacting the real estate sector.

As the real estate industry faces pivotal shifts due to the rise of generative AI and new harassment regulations, companies are urged to adapt proactively. The seminar will address key challenges, such as workforce burnout and turnover, that are prevalent in today’s market.

Keynote Speaker: Naruhisa Makiguchi

Leading the discussion will be Naruhisa Makiguchi, the President of the Real Estate Tech Association. Drawing from the latest trends in the U.S. and Japan’s real estate tech markets, he will outline effective strategies for achieving successful digital transformation (DX) in real estate. Attendees will gain insight into how customer engagement reforms and data utilization can redefine competitive advantages within the sector.

Special Lecture: Atsushi Tani

Also featured in this seminar is Atsushi Tani, the President of the Japan Complaint Handling Association. He will explore the challenges presented by unreasonable demands and extended engagement periods faced by staff—the phenomenon commonly referred to as ‘kasuhara.’ This session will cover essential strategies for recognizing and effectively managing these challenges to protect both the workforce and the organization. Tani will provide actionable advice, including the development of practical manuals for frontline staff, ensuring that participants walk away equipped with useful resources to enhance their operational resilience.

Sponsored Presentations

In addition to the keynote and special lectures, representatives from LINE WORKS and RightTouch will showcase their services designed to further improve customer interactions and operational efficiency.

Event Details

• - Date: June 23, 2026
• - Time: 1:00 PM – 2:50 PM JST (subject to change based on seminar flow)
• - Capacity: 500 participants (registration is on a first-come, first-served basis)
• - Cost: Free of charge

Registration

Interested parties can find further details and register using the following link: Sankei Shimbun Seminar Registration. Registration closes promptly on June 23, 2026, at 1:00 PM JST.

Organizers and Sponsors

This seminar is organized by Sankei Shimbun, with sponsorship from LINE WORKS and RightTouch. For questions or further inquiries, reach the Sankei Shimbun DX Seminar Desk at [email protected].

We look forward to your participation in this timely discussion on navigating the future of real estate in an evolving regulatory landscape!