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Lattice's New Innovation: Pace

In a world where the workforce is rapidly evolving with the rise of digital labor, Lattice has stepped forward with a solution to blend the capabilities of human workers and AI into a cohesive unit. The company recently introduced Pace, a cutting-edge performance platform designed to enhance how organizations manage and unify their human and digital agents. This launch is crucial, especially as companies grapple with the complexities of integrating AI into their work processes today.

Understanding the Changing Workforce

The landscape of work is transforming, but many companies still cling to outdated management techniques. According to research from IDC, investments in digital labor technologies are projected to reach a staggering $3.3 trillion by 2030, yet only a small fraction (7%) of leaders report seeing a tangible return on investment from their AI implementations. This highlights a pressing need for effective management systems that cater to this new workforce dynamic.

What is Pace?

Pace is not just another project management tool; it's a holistic performance platform that redefines how people and AI can work in tandem. Built within Slack, Pace connects ongoing work, individuals in charge, and the desired outcomes, ensuring a structured yet flexible approach to performance management. The platform offers over 60 pre-designed Rhythms, which serve as templates or strategies for facilitating collaboration between human workers and AI agents.

Sarah Franklin, CEO of Lattice, emphasizes that both human operators and AI agents hold unique roles that should be recognized and valued. Pace aims to nurture human talents while assigning defined jobs to AI, fostering an environment where human intuition remains at the forefront of decision-making. "AI doesn’t build great companies. People do," she notes, underlining the importance of integrating human judgment in driving business success.

Features of Pace: Functionality and Accountability

Proven Rhythms

At the heart of Pace are the Rhythms—strategic pathways adapted from more than a decade of Lattice's insights gained from collaborations with thousands of organizations. These Rhythms advance organizational processes from onboarding and restructuring to project kickoffs and managerial evaluations.

Performance Management

Pace aims to elevate the performance of employees by providing them with attainable goals, regular feedback, and growth opportunities directly within their workflow on Slack. The thoughtful integration of Rhythms helps streamline work, assisting managers in reallocating their time for discussions that enhance employee performance rather than merely tracking their activities.

AI Agent Accountability

A distinctive feature of Pace is its focus on accountability for AI agents. Each agent is assigned specific responsibilities, monitored by a human manager, with clearly defined performance objectives. This transparent framework replaces the ambiguity often associated with AI activity logging, thus empowering leaders to ensure their digital workforce is aligned with business goals.

Continuous Improvement

Through Pace's Checks, organizations can maintain a feedback loop to monitor progress against established benchmarks. This continual assessment not only identifies potential issues but also facilitates timely interventions to optimize performance for both people and AI.

Tailoring Operations

Pace allows for customization in how it aligns with existing workflows, ensuring that organizations can implement the platform without overhauling their operational structures or retraining staff on new systems.

Future Accessibility

Currently, Pace is still in the development phase and is set to offer early access to users in December 2026. As organizations await this breakthrough platform, Lattice is positioned to support them in making this evolutionary leap toward integrated performance management.

For further insights, interested parties can tune in to Lattice's Innovation Day live stream to witness the unveiling of Pace and learn more about how it represents a significant leap forward in the collaboration between human and AI workforces.

About Lattice

Founded in 2015, Lattice has quickly emerged as a leader in creating tailored platforms that enhance both people and AI performance. Their commitment to making work meaningful ensures that organizations recognize and realize the potential of their workforce. Lattice's continuous innovations, including Pace, serve to redefine success in a collaborative future.