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Unisys Achieves Leadership Status in 2026 ISG Provider Lens® Report

Unisys Corporation (NYSE: UIS) has earned the esteemed title of Leader in the 2026 ISG Provider Lens® Agentic AI Development and Deployment Services Report. This report, published by Information Services Group (ISG), acknowledges Unisys's significant advancement from its previous position as a Market Challenger to a leader in the midsize providers quadrant. This recognition highlights the company's robust portfolio of AI services, its enterprise-level capabilities in agentic AI, and its stringent commitment to scalability and governance.

As organizations navigate through the complexities of leveraging AI in real business scenarios, they are increasingly seeking reliable partners who can assist them in implementing agentic AI effectively. Chris Bennett, Vice President of Global AI Practice at Unisys, stated, "As organizations work to separate AI hype from real business impact, they're looking for partners that can help them operationalize agentic AI with confidence. We’re proud that this recognition reflects our proven ability to deliver agentic AI solutions that generate measurable outcomes while meeting enterprise requirements for security, governance and scale."

According to the report, a provider is labeled as a Leader based on a comprehensive suite of services and products, a solid market presence, and competitive strategies that enhance business success. Several strengths of Unisys highlighted in the report include:

• - Scoped Agent Engineering: Unisys crafts agents focused on specific operational responsibilities, with processes designed to ensure control and accountability throughout agent-driven workflows.
• - Operations-native Orchestration: The company connects its agentic AI abilities with IT service management and infrastructure platforms, allowing controlled execution across enterprise systems.
• - Human-Digital Labor Model: Unisys integrates autonomous agent functions with human supervision, ensuring that agents can conduct bounded analysis and execute workflows while crucial decision-making remains with human experts.
• - Enterprise-ready Governance and Scalability: Providing agentic AI solutions with governance, security, and operational controls, Unisys ensures responsible adoption within complex enterprise environments.
• - Strong Client Experience: Achieving a remarkable client experience score of 90.11 in ISG's Star of Excellence program, compared to an industry average of 84.74, places Unisys among the top three providers globally.

Gowtham Kumar Sampath, Principal Analyst at ISG, emphasized that Unisys operationalizes agentic AI within its enterprise technology services, which incorporates scoped agent roles, orchestration, and integrated human controls. This bridges the gap between AI recommendations and actionable results.

To delve deeper into how organizations are incorporating agentic AI into their operations, interested parties can explore the global "Unisys AI Cloud Insights Report 2026: The Benchmarks, the Gaps, and What to Do Next."

About Unisys

Unisys stands as a pioneering global technology solutions provider dedicated to empowering significant advancements for leading organizations worldwide. Through an array of solutions including cloud services, AI, digital workplace technologies, and more, Unisys aids its clients in challenging their limits and unlocking their utmost potential. For over 150 years, Unisys has been guiding clients in pushing the boundaries of what is possible. For more information, visit unisys.com and follow them on LinkedIn.

Conclusion

The recognition by ISG exemplifies Unisys's commitment to driving innovation within the AI sector, precisely through its dedicated development and deployment strategies. As a leader in this field, Unisys continues to reshape the way organizations integrate AI into their everyday operations, fortifying a future where technology enhances productivity and efficiency across industries.