Trajector Faces Nationwide Class Action for Allegedly Exploiting Disabled Veterans' Needs

Allegations Against Trajector: A Serious Legal Challenge

On April 28, 2026, a significant legal challenge emerged as attorney Bradley Grombacher filed a class action lawsuit against Trajector, Inc. and Trajector Medical, LLC in a federal court. This lawsuit is particularly alarming as it accuses the company of exploiting the vulnerabilities of disabled veterans by unlawfully charging them for assistance with their disability claims with the Department of Veterans Affairs (VA).

According to the official complaint, federal regulations impose strict limitations on who can assist veterans in preparing and filing their claims for disability benefits. Only individuals who have been accredited by the VA—namely attorneys, agents, or representatives—are permitted to charge for such services. Furthermore, assistance provided for initial claims is prohibited from incurring any fees. The allegations presented in the lawsuit assert that Trajector completely disregarded these stipulations, charging veterans exorbitant fees ranging from $4,500 to $20,000 for services that are either illegal or should be offered without charge.

Attorney Kiley Grombacher, speaking on behalf of the plaintiffs, firmly stated, "Our nation owes its freedom to those brave enough to serve, and Trajector took advantage of these people, violated the law, and continues to prey upon new victims daily."

The lawsuit outlines how Trajector's business model relied heavily on misleading marketing practices and deceptive contracts. Veterans were misled into believing they were receiving legitimate assistance aimed at maximizing their disability ratings. In reality, the tasks performed by Trajector staff, which included obtaining medical records, filling out forms, and developing strategies for claims, are considered regulated activities that fall under “representation”—a service they were not authorized to provide.

A critical element of the alleged scheme involved an automated system called "CallBot." This system was reportedly capable of gaining access to VA databases using the personal information of veterans. Through this system, Trajector could monitor any changes in veterans' disability benefits. If a benefit increase was noted, the company would send invoices to the veterans for amounts that were often five times their increased monthly benefits, irrespective of any contribution Trajector made towards this positive outcome.

Moreover, the complaint highlights that the legal practices of Trajector extended beyond deceptive charges. The company is accused of employing aggressive and often abusive collection tactics, which included a relentless barrage of phone calls, threats of legal action, and constant demands for payment. These tactics caused not only financial strain but also significant emotional distress, particularly considering the vulnerable status of many disabled veterans.

This case, formally known as Gilbert Quijada, Jr. v. Trajector, Inc., has been filed in the United States District Court for the Central District of California under case number 226-cv-03792. As the proceedings continue, the implications of this lawsuit could have far-reaching effects on how veteran assistance is structured and regulated, potentially preventing further exploitation.

These serious allegations raise fundamental questions regarding corporate ethics and the responsibilities of businesses that serve veterans—a population that deserves our utmost respect and support. As insights unfold, it’s essential to monitor this case and assess implications for both the defendant and the veteran community at large.