Aurora Mobile Showcases Innovative AI Solutions at AI Expo Summer 2026

Aurora Mobile Limited, a global leader in customer engagement and marketing technology, successfully concluded its participation in the AI Expo Summer 2026, organized by AIsmiley, at Shinjuku Sumitomo Building Triangle Plaza. This event served as a platform for demonstrating cutting-edge solutions aimed at enhancing customer engagement through artificial intelligence.

During the event held on August 26-27, 2026, attendees flocked to booth D-3, where the company showcased its next-generation customer communication platform, EngageLab, as well as its corporate AI agent foundation, GPTBots.ai, and visual AI model platform, Modellix.ai. The live demonstrations allowed visitors to engage directly with these tools, drawing attention to automation in customer support and engagement, AI implementation strategies, and the production of visual content.

Immersive Experience of Business Processes

The Aurora Mobile booth provided a unique opportunity for attendees to experience the functionalities of EngageLab, which centralizes customer data and supports multi-channel communications. Visitors were able to see first-hand how EngageLab aligns with GPTBots.ai to deliver enhanced customer communication, marketing automation, and customer support, including the EngageLab LiveDesk feature.

Unlike typical product displays, the booth focused on demonstrating how AI agents operate alongside human operators within a single unified framework. This approach not only highlighted the advanced capabilities of their AI solutions but also emphasized the integration into daily business operations, thereby presenting a tangible experience of customer service automation.

Growing Interest in Automation of Support Services

Throughout the event, discussions frequently centered around the automation of customer support and workflow processes using AI technology. Attendees from the financial services sector, in particular, inquired about automating call center functions and potential AI assistance for operators. In the utilities realm, there was notable interest in implementing Q&A systems and chatbots for service-related inquiries. IT service providers showed eagerness to adopt EngageLab for workflow design and to build AI services based on GPTBots.ai.

In transportation and tourism, visitors considered ways in which AI could facilitate prompt customer responses and continued engagement, where AI serves as the initial contact before seamlessly transitioning issues to specialized personnel. Companies interested in automating their services and support mechanisms expressed keen interest in Aurora Mobile's offerings: EngageLab and GPTBots.ai.

Creating Visual Content with Ease

Allured by the possibilities of generative AI, participants in the creative and marketing sectors conveyed a desire for a unified platform that simplifies image and video production without the need to manage multiple AI models separately. To this end, Modellix.ai was demonstrated as a solution enabling users to access all visual AI models from a single portal, allowing them to generate product images, advertising creatives, and videos through a single account and API gateway. This seamless integration is targeted to enhance both the efficiency and scalability of visual content generation processes.

Commitment to Supporting Businesses in Japan

As stated by Akio Mitobe, CTO of Aurora Mobile Japan K.K., “What companies really need is not merely to increase the number of AI tools but to create starting points for practical implementation.” He remarked that typically, businesses begin with customer support or engagement and subsequently expand automation and visual production initiatives within the same framework. Thus, Aurora Mobile highlighted the combination of EngageLab, GPTBots.ai, and Modellix.ai as modular solutions at the Expo.

Looking ahead, Aurora Mobile is dedicated to supporting the implementation of these advanced platforms within Japanese enterprises, ensuring organizations can start with their most pressing operational needs and progressively expand into integrated automation and enhanced visual content capabilities.

Event Overview

- Event Name: AI Expo Summer 2026
- Date: August 26, 2026 (10:00 AM - 6:00 PM) / August 27, 2026 (10:00 AM - 5:00 PM)
- Location: Shinjuku Sumitomo Building Triangle Plaza
- Booth: D-3
- Host: AIsmiley
- Official Website: AIsmiley

For more information about the platforms:

- EngageLab: A comprehensive communication platform designed for the next generation of customer interaction, supporting multifaceted engagement strategies.
- GPTBots.ai: An AI agent foundation that provides no-code/low-code solutions for developing and deploying AI agents.
- Modellix.ai: A gateway to access a wide array of visual AI models, supporting streamlined image and video generation.