Pep Boys Unveils Worst Roads in America Report: A Deep Dive into Vehicle Repair Needs Across Major Cities

Pep Boys Reveals the Worst Roads in America

In a groundbreaking analysis, Pep Boys has released its first-ever report detailing the worst roads in America. This in-depth study ranks major U.S. metro areas according to the frequency at which drivers are compelled to seek vehicle repairs due to poor road conditions. By examining their proprietary service data, Pep Boys seeks to shed light on how regional driving challenges, including severe weather and current roadwork, are impacting vehicle maintenance costs.

The Top Contenders for Worst Roads

According to Pep Boys' recent findings, Orlando, FL and Chicago, IL have claimed the top two spots as the cities where residents are most frequently seeking road-related services. The report analyzed data reflecting service rates for alignments, suspension repairs, tire replacements, and other maintenance work. The cities identified, known for their high repair rates, are as follows:

1. Orlando, FL
2. Chicago, IL
3. Panama City, FL
4. Lafayette, IN
5. Tampa–St. Petersburg, FL
6. West Palm Beach, FL
7. Nashville, TN
8. New Orleans, LA
9. Tallahassee, FL
10. Knoxville, TN
11. Youngstown, OH
12. Charleston, SC
13. Augusta, GA
14. Evansville, IL
15. Springfield, AR
16. Columbus, OH
17. Baton Rouge, LA
18. Lafayette, LA
19. Philadelphia, PA
20. Mobile, AL
21. Miami–Ft. Lauderdale, FL
22. Dallas–Ft. Worth, TX
23. Pittsburgh, PA
24. Baltimore, MD
25. Boston, MA
26. Charlotte, NC
27. Norfolk, VA
28. San Francisco, CA
29. Harrisburg, PA
30. El Paso, TX

These cities were specifically pinpointed for their elevated levels of vehicle repairs, which align with notable traffic incidents and unfavorable driving conditions.

Understanding the Trends

Within the Orlando metropolitan area, Pep Boys service data indicates concerning trends. Drivers are particularly challenged with suspension and alignment issues, frequent single-tire replacements, and other repair needs stemming from poor road conditions. High levels of commuter traffic and construction activity further complicate the driving experience for local residents.

Chicago, on the other hand, showcases how harsh winters adversely affect vehicle conditions. The cycles of freezing and thawing are particularly detrimental, resulting in increased demand for tire replacements and wheel balancing services. During winter months, the effects are pronounced, leading to a surge in repair visits.

Scott Elliott, the Manager of Technical Training at Pep Boys, elaborates, “Our data highlights how regional driving conditions influence repair trends and vehicle wear and tear. By understanding these patterns, drivers can adopt preventive measures to protect their cars—our team is here to assist with every mile.”

Proactive Solutions for Drivers

So, what can drivers do if they find themselves navigating these tough roadways? Regular vehicle maintenance is essential. Periodic tire inspections, wheel alignments, and suspension checks are critical for extending a vehicle's life and ensuring safe driving conditions. Pep Boys offers a comprehensive suite of services aimed at helping drivers mitigate potential vehicle issues.

From tire replacements to alignment adjustments and road hazard protection plans, drivers are equipped with resources to manage their vehicles more effectively in the face of challenging road conditions. Visits can be scheduled conveniently online at pepboys.com, allowing for ongoing maintenance that keeps vehicles in optimal shape despite adverse environments.

Methodology

The insights from the “Worst Roads in America” report are based on internal service data collected from Pep Boys locations across the United States. The analysis was conducted from September 23, 2024, to September 22, 2025, focusing on areas where select repair services occurred more frequently than the company’s overall averages, thereby shedding light on localized driving challenges.

It is crucial to note that this report is shaped by the internal service data of Pep Boys and does not account for official road quality assessments or government ratings.

About Pep Boys

Founded in 1921 by Navy veterans Manny, Moe, and Jack, Pep Boys has grown into a reputable name in automotive services with over 800 locations across the U.S. and Puerto Rico. The company continues to uphold its legacy of trust and reliability in the automotive care sector, ensuring that customers from everyday drivers to commercial fleets receive essential upkeep to stay on the road effectively and safely. Discover more about Pep Boys at www.pepboys.com.