#Aloha #ChiroTouch #Charlie AI

ChiroTouch and Aloha: A New Era for Chiropractic Practices

In a significant move for the chiropractic community, ChiroTouch, a top-tier EHR and practice management software, has joined forces with Aloha, a dedicated patient engagement platform for chiropractic practices. The announcement came on June 4, 2026, signaling a shift towards more cohesive patient interaction and practice management. This partnership is designed to empower chiropractic clinics in attracting, engaging, and retaining patients effectively, eliminating the inefficiencies that have plagued the industry for years.

For a long time, chiropractors have relied on disparate systems for various practice functions, such as scheduling, billing, and communications. This fragmented approach often results in missed patient opportunities, overburdened administrative staff, and an overall disjointed patient experience. Aloha’s inclusion as a seamless extension to ChiroTouch is set to change that narrative.

Aloha's Comprehensive Solutions for Chiropractors

At the core of Aloha's offering is Charlie AI, an innovative artificial intelligence-driven receptionist. Designed specifically for chiropractic offices, Charlie AI enhances the way practices handle incoming calls and patient requests, providing a consistent and responsive front-office experience. This solution is particularly beneficial for managing patient communications efficiently, even outside regular office hours.

ChiroTouch practices now have direct access to a suite of tools aimed at improving patient interaction. These include:
- Automated Review Generation: Encouraging satisfied patients to share their experiences online, driving new patient interest.
- Online Scheduling and AI-Powered Webchat: Allowing prospective patients to book appointments without needing staff intervention and keeping existing ones engaged.
- Personalized Communication: Automated text messaging, digital intake forms, and insurance verifications all enhance the patient flow into the practice.
- Reactivation Campaigns: Targeting lapsed patients with intelligent outreach to bring them back to care before they go elsewhere.
- 24/7 Access to Charlie AI: This feature ensures that every call is answered and managed properly, eliminating missed connections that could lead to lost patients.
- Practice Analytics: Real-time data and call summaries integrated into the ChiroTouch system give practices vital insights into their operations.

A Shared Vision for Chiropractic Care

ChiroTouch and Aloha’s partnership extends beyond technological integration; it is rooted in a mutual commitment to improving the standard of care that chiropractors provide. As Matt Prados, CEO of Aloha, stated,