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Westfield Insurance Celebrates a Year of Innovation in Electrical Fire Prevention

In a notable achievement, Westfield Insurance, a prominent player in the property and casualty insurance sector, has celebrated one year since the launch of its initiative focused on reducing electrical fire risks in homes and farms. This innovative project, which debuted in May 2024, introduces smart technology that has successfully identified over 70 potential electrical fire hazards, underscoring Westfield's commitment to safety, innovation, and proactive risk prevention.

The cornerstone of this initiative is the Ting smart home electrical monitoring system. This technology is specifically designed to identify electrical anomalies that could lead to fires. Westfield offers this service at no charge to eligible policyholders, equipping them with a Ting sensor and providing three years of monitoring services. A dedicated support team is also available to assist customers in addressing any issues detected by the system, ensuring they are well-equipped to manage potential hazards effectively.

Steve Butler, Assistant Vice President of Personal Lines Product Management and Underwriting at Westfield, emphasized the program's purpose: "At Westfield, we view safety and prevention as core to the value we deliver—not just something that begins at the point of loss. This program is an example of how we're using technology to help protect what matters most—our customers, their families, and their homes."

Reflecting on the program's initial success and positive feedback from clients, Westfield has expanded the Ting offering to include eligible farmowner policies as well. This extension reflects Westfield's dedication to incorporating customer-centric solutions that not only minimize risks but also foster long-lasting resilience for policyholders.

Customers who have participated in the program have attested to its effectiveness. One Westfield policyholder from Minnesota recounted his experience: "The Ting sensor detected arcing while I was at work. With the team's help, I resolved the issue quickly. The service gave me real peace of mind." Similarly, a customer from Indiana shared, "A severe voltage drop turned out to be a dangerously hot breaker. Without this program, we never would have known."

By integrating technologies like Ting into its service offerings, Westfield is not merely providing insurance coverage but is actively taking steps to help policyholders mitigate hazards before they result in significant losses. Butler added, "We're not only responding to claims—we're actively helping to prevent them. In addition to offering the right type of insurance coverage, this program is one of many ways we're investing in smarter, safer futures for our customers."

About Westfield

Founded in 1848 by a group of enterprising farmers, Westfield Insurance embodies the spirit of innovation and individual empowerment. Today, the company stands as a leading property and casualty insurer in the U.S., boasting over $11 billion in GAAP assets. Operations are conducted through a vast network of more than 1,000 independent agents and brokers, and the recent acquisition of Lloyd's of London Syndicate 1200 has solidified Westfield's position on the global stage.

About Ting

Ting, developed by Whisker Labs, is an advanced smart plug-in sensor created to help identify electrical hazards before they escalate into destructive fires. The platform provides its users with real-time monitoring and expert support, working to ensure the safety of families and their homes.

For more information about Westfield and its innovative solutions, visit Westfield Insurance