#China #Shanghai #electric vehicles #CATL #NING Service

New NING Service Experience Centers Open in Shanghai and Bangkok

On August 10, 2025, NING Service, a global leader in aftermarket services for electric vehicles, celebrated its first anniversary by inaugurating flagship experience centers in Shanghai, China, and Bangkok, Thailand. This milestone coincides with CATL's ten-year anniversary in the aftermarket sector. The event marked a significant step forward in enhancing customer service and innovation within the electric vehicle (EV) component sector.

With the theme "Now Action," the launch reflects NING Service's dedication to addressing the growing needs of consumers in the new energy vehicle market. As the demand for efficient and reliable aftermarket services rises, NING Service aims to lead the charge with cutting-edge technology and a robust service network that ensures customer satisfaction.

A Decade of Experience and Innovation

Over the past decade, the transition towards renewable energy solutions has created a surge in the electric vehicle industry, prompting NING Service to introduce a comprehensive service model that includes battery maintenance, inspection, and recycling. Originally founded in 2015 as the aftermarket division of CATL, NING Service has evolved into an independent brand since 2024, leveraging CATL's advanced battery technology expertise.

NING Service now operates in 75 countries with over 1,100 service points and 67 warehouses, ensuring quick responses to customer needs. The company adheres to 24 industrial standards and has developed proprietary service systems to manage the maintenance of passenger vehicles, commercial vehicles, and energy storage systems while providing guarantees for repairs, further solidifying its position at the forefront of the industry.

Tackling Industry Challenges

As electric vehicles gain popularity, traditional service frameworks struggle to keep pace, especially regarding battery management and electronic controls. NING Service exemplifies leadership through its innovative approach to customer needs, focusing on cooperation and high-quality growth within the aftermarket. Li Wei, president of CATL’s Aftermarket Business Department, emphasizes the need for technological advances to better serve clients.

To further enhance repair services, NING Service has launched its CTP repair service, utilizing original CATL components. This initiative ensures compliance with stringent quality standards while offering economical alternatives to full battery replacements, ultimately saving customers significant costs without compromising safety or performance.

Advanced Repair Processes

NING Service adopts standardized operational protocols and operates in controlled environments that minimize risks during battery repairs. The company has also developed a non-destructive testing device capable of detecting internal battery faults within 15 minutes, ensuring both time efficiency and safety for users.

This smart approach not only resolves common repair dilemmas but also underscores NING Service's commitment to providing reliable, affordable solutions to its clientele.

Comprehensive Lifecycle Management

Committed to a holistic lifecycle approach, NING Service caters to customers from production through usage to recycling. By implementing a structured battery assessment system, NING Service enables users to identify potential risks and extend battery life, thus enhancing residual value in the used vehicle market. The collaboration with Brunp Recycling supports an efficient recycling network, further demonstrating NING Service's dedication to sustainability.

As they expand their offerings, NING Service plans to maintain a focus on customer collaboration, emphasizing co-creation and industry partnerships to explore new business ventures such as electric vessel operations.

With the successful establishment of experience centers in seven major Chinese cities and now Bangkok, NING Service stands at a pivotal moment for the future of EV aftermarket services. By pioneering innovative maintenance technologies and expanding their service network, NING Service is well-positioned to drive significant growth in the new energy vehicle market in an orderly and sustainable manner.

In summary, NING Service is not just reshaping the landscape of aftermarket services for electric vehicles; it is setting a new standard that prioritizes customer needs and sustainability.