Generative AI for CRM
2025-09-11 07:37:55

Harnessing Generative AI for Enhanced CRM Data Analysis: Insights for Marketers

The Current Landscape of Generative AI and CRM Data Analysis



In today's rapidly evolving digital marketing world, the integration of generative AI and CRM (Customer Relationship Management) data analysis is becoming increasingly crucial. The recent advancements in generative AI have prompted many companies to explore and implement this technology in their CRM practices. However, while some organizations have started to utilize AI for basic tasks like creative brainstorming and campaign ideation, many have yet to fully leverage the potential of their accumulated CRM data for advanced analysis, such as extracting actionable insights through natural language queries.

Seminar Overview



Cross Marketing, a prominent player in the marketing research field, is hosting a seminar on September 19, 2025, to delve into these pressing matters. The event will feature renowned data marketer Akihiko Uchino, who will share his expert insights on the current capabilities and challenges of utilizing generative AI alongside CRM data. Participants will have the opportunity to see real-life demonstrations showcasing how this technology can enhance CRM strategies and drive data-driven decision-making.

The seminar's agenda includes:
1. The current state of CRM Data and Generative AI – demonstrating practical applications.
2. The future landscape of CRM powered by Generative AI – exploring the evolving roles of marketers and analysts.
3. Guidance on building a trial environment using generative AI for analyzing your company's CRM data.

This event promises to be invaluable for professionals involved in CRM data analysis, campaign planning, and those who are tasked with internal implementation of AI solutions. The knowledge shared during this seminar will not only simplify their daily analysis tasks but also empower them with innovative approaches to enhance their marketing strategies.

Who Should Attend?


The seminar is highly recommended for:
  • - Individuals engaged in analyzing their company's CRM data.
  • - Professionals involved in planning and executing marketing strategies based on CRM data analysis.
  • - Team members focusing on the internal application of generative AI in their organizations.
  • - Those feeling overwhelmed by their day-to-day CRM data analysis responsibilities.

Event Details


Date and Time: September 19, 2025, from 14:00 to 15:00
Format: Online seminar via Zoom (registration required)
Cost: Free
Registration Link: Cross Marketing Seminar Registration
Note: Admission may be restricted for competitors or other qualifying parties.

Our Commitment


Cross Marketing is dedicated to providing tailored marketing research and solutions that cater to our clients' needs. Through innovative approaches and strategic partnerships, we aim to remain at the forefront of the marketing landscape, driving success for our clients across various sectors.

Company Information
Name: Cross Marketing, Inc.
Location: 24F, Tokyo Opera City Tower, 3-20-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo
Founded: April 1, 2003
CEO: Mikio Igarashi
Services: Marketing research services and consulting related to marketing research.

Contact Us


For media inquiries regarding this release, please reach out to the Cross Marketing seminar office at [email protected].


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Topics Consumer Products & Retail)

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