#Japan #Tokyo #Real Estate #Facilo #Commercial Cloud

Facilo Launches New Product: 'Facilo Commercial Cloud'

Facilo, a leading innovator in real estate sales support tools based in Tokyo, has announced the launch of a new product named 'Facilo Commercial Cloud'. This development adds a specialized option tailored for commercial real estate to their existing product lineup, which has primarily focused on residential real estate.

The 'Facilo Commercial Cloud' is designed to streamline complex customer management, property management, and communication among stakeholders involved in large-scale and corporate transactions. Utilizing digital transformation (DX) techniques, the software aims to unify and visualize vital information, significantly enhancing the speed of information dissemination and proposals in B2B real estate transactions. Consequently, it assists companies in improving operational efficiency and overall customer experience.

Overview of Facilo

Since its inception, Facilo has provided innovative tools like 'Facilo' to support real estate operations. In 2023, Facilo released the 'Facilo Property Purchase Cloud', which successfully garnered adoption from over 20 major companies among the top 38 in the industry. The product's reach has been impressive, with usage in more than 1,000 locations nationwide and daily engagement from over 5,000 real estate agents.

Facilo's platform has continually aimed to centralize and visualize the complexities of property proposals, customer management, and transaction progress, significantly improving sales productivity and customer experience.

One of the primary challenges identified in commercial real estate transactions has been the diversity of corporate needs and the tendency for information to become siloed. This often leads to missed proposals and delays, ultimately causing businesses to lose potential opportunities. To address these problems, Facilo conducted extensive on-site interviews and demonstration experiments before developing the 'Facilo Commercial Cloud'.

Key Features of the 'Facilo Commercial Cloud'

The new product allows for centralized management of property, customer, and transaction information, enabling swift and comprehensive property suggestions. This feature prevents information omissions and enhances interdepartmental and cross-individual collaboration on property sharing, thereby improving the overall sales capability of organizations. Already, various sales departments, including corporate, solution, and luxury client sectors, as well as home builders and developers, are beginning to embrace its use in diverse B2B scenarios.

Specific Functionality Enhancements

1. Proposal Management through My Page
The My Page feature overcomes limitations found in traditional PDF attachments by allowing users to present a limitless number of property listings and images in a cohesive format. Customers can seamlessly compare properties online and preview large file downloads, optimizing speed and convenience.

2. Chat and Email Integration
A dedicated chat room for each customer enables collaborative interactions among multiple representatives. This integration streamlines the entire communication process from property proposals to contracts and payments while facilitating the transfer of large files (up to 5GB).

3. Corporate Customer Management
The unified customer management facilitates entry and distribution of customer data, enhancing communication efficiency and reducing time spent on email crafting by automatically populating relevant information.

Benefits for Management and Security Enhancements

Facilo's management dashboard permits real-time visibility into sales activities and customer statuses, empowering timely follow-up actions, ultimately increasing team productivity. Furthermore, robust security measures including password management and automated data comparisons help prevent errors in communications and enhance confidentiality.

Today, industry leaders like Nomura Real Estate Solutions and Toyo Real Estate have reported significant productivity improvements following the adoption of Facilo’s services. Nomura's representatives noted increased proposal speeds and favorable feedback from customers after implementing the 'Facilo Commercial Cloud'. Toyo Real Estate remarked on the value of merging human expertise with technology, highlighting its impactful enhancements on proposal quality and delivery speed.

As Facilo moves forward, the company aims to enhance the quality and speed of commercial transaction activities while fostering a digitally transformed environment for improved productivity and customer satisfaction. With solutions designed to facilitate B2B real estate transactions, the 'Facilo Commercial Cloud' stands to be a vital asset for businesses looking to thrive in a competitive marketplace.

Conclusion

Facilo continues to push the boundaries of innovation in the real estate sector, working to elevate the experience for agents and clients alike. If you’re interested in adapting your brokerage business to the next level, consider integrating the 'Facilo Commercial Cloud' into your operational strategy.

For further inquiries or to request a demo, visit Facilo’s contact page.