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Pennsylvania American Water's Rate Adjustment Decision

On July 16, 2026, Pennsylvania American Water announced an important update regarding the approval of a rate adjustment by the Pennsylvania Public Utility Commission (PUC). This decision is anticipated to significantly impact the quality and reliability of water and wastewater services provided to over 2.5 million residents across the state.

The PUC approved an annual revenue increase of approximately $74.9 million aimed at bolstering critical infrastructure improvements. This includes replacing aging pipes, expanding treatment for PFAS contaminants, and continuing efforts to eliminate lead service lines. These initiatives are essential to ensure that Pennsylvania American Water can continue to provide safe, clean, and reliable water services to its customers.

Commission Highlights

While announcing this decision, PUC Chairman, Stephen M. DeFrank, commended Pennsylvania American Water for its commitment to assisting communities dealing with distressed water and wastewater systems. Thanks to the company's proactive measures, such as acquiring troubled systems and investing in necessary infrastructure improvements, many vulnerable residents now have access to safe drinking water.

DeFrank explained that the collaborative efforts have enabled the company to effectively manage troubled water systems, notably assisting systems like Rock Spring Water Company and East Dunkard Water Authority, which had faced operational challenges. "The record demonstrates that Pennsylvania American Water has provided meaningful assistance to troubled water and wastewater systems through acquisitions, receiverships, and infrastructure improvements. These efforts have helped deliver safe, reliable service to customers and represent a public benefit that warrants recognition," DeFrank noted.

Focus on Affordability

In alignment with Governor Josh Shapiro's recent emphasis on affordability, Pennsylvania American Water is committed to maintaining accessible water services for Pennsylvanians. They expressed intentions to collaborate with the Governor’s Special Counsel prior to future rate filings. This dialogue aims at balancing the operational needs of the utility while ensuring customers continue to receive affordable service. The company remains dedicated to addressing the long-standing issues in the water system and working towards sustainable solutions.

Customer Impact

As the company prepares for the implementation of this order, they will provide further information explaining how the rate adjustment will affect customer bills. Transparency in the regulatory review process is a priority for Pennsylvania American Water, and they plan to keep their customers informed every step of the way. Additional details about the rate filing and the regulatory process can be found at pennsylvaniaamwater.com/rates.

About Pennsylvania American Water

Pennsylvania American Water, a subsidiary of American Water, is the largest regulated water utility in the state. With a committed workforce of approximately 1,200 dedicated professionals, the company works tirelessly to upgrade the water infrastructure and deliver exceptional service across Pennsylvania.

American Water, the parent company, stands as the largest regulated water and wastewater provider in the U.S. Since its establishment in 1886, it has celebrated 140 years of excellence in water services, currently serving about 14 million people across 14 states. The efforts of American Water exemplify the commitment to ensuring that life flows smoothly for their customers, employees, and investors alike.

To learn more about how Pennsylvania American Water is making strides in water service delivery, visit amwater.com or connect with them on social media platforms.

This rate adjustment decision is a pivotal move by the PUC and Pennsylvania American Water, promising enhancements in service quality that will benefit millions in the Commonwealth.