MetLife Life Insurance's Commitment to Advanced Compliance and Risk Management
MetLife Life Insurance’s Enhanced Compliance and Risk Management Initiatives
MetLife Life Insurance, under the leadership of Dirk Osteen, CEO and Chairman, is making significant strides in the enhancement of compliance and risk management within its sales channels. This commitment is reflected in the company's dedication to quality interactions with each customer, aligning with social responsibilities while delivering necessary products and services.
Background and Framework
In February 2023, the Japan Life Insurance Association released a set of insights aimed at encouraging member companies, including MetLife, to face customers sincerely and fulfill their societal mission. The association continuously updates these insights, and MetLife actively participates in initiatives that provide feedback and share best practices among its peers.
MetLife views compliance as a critical business challenge, vital for maintaining trust and long-term commitments to its customers. The company’s
Topics General Business）
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