Transformative Power of Agentic AI Highlighted at Berlin's Chatbot Summit 2025
On April 1, 2025, Berlin will witness a significant gathering of industry luminaries at the Ritz-Carlton for the 10th Chatbot Summit. This year’s theme, "Mastering Agentic AI Together," reflects the growing impact of agentic artificial intelligence, a field that is evolving rapidly and reshaping how businesses operate and interact with customers.
The Chatbot Summit has previously attracted over
10,000 pioneers in AI and business leadership, marking it as a premier event in the industry. This year, conversations will center around how companies are leveraging advanced large language models (LLMs) to refine customer engagement, streamline workflows, and enhance operational efficiency. However, many business leaders face challenges in identifying suitable use cases, demonstrating clear return on investments, and establishing effective governance frameworks.
Yoav Barel, the founder and president of the Chatbot Summit, notes, “We are at a turning point. Businesses strive to master agentic AI. Yet, numerous leaders struggle to find the proper use cases and often lack the technical expertise necessary to reliably and cost-effectively build multi-agent systems. Addressing these and other challenges is essential for us as a community.”
Participants will engage in interactive learning experiences with prominent thought leaders, including:
- - Francesca Rossi, IBM Fellow and Global Ethics Head for AI at IBM
- - James Liu, Head of Customer Experience MB.OS at Mercedes-Benz
- - Christian Hohmann, Head of AI Assistants and Technology at Henkel
- - Thomas Neumann, Global Head of Conversational AI at Vodafone Group
These industry titans will delve into the ever-evolving ecosystem of agentic AI, exploring its real-world applications, obstacles, and opportunities for businesses. The Summit will feature masterclasses, hands-on workshops, and TED-style talks presented by leaders from Henkel, IBM, ON AG, Rasa, Bayer, N26, Zalando, and Vodafone, among others.
Barel emphasized the urgency and significance of adopting agentic AI, stating, “We have anticipated this moment since our inception. The rising prevalence of agentic AI makes it clear that deploying AI agents alongside humans is inevitable. Yet, many organizations have not fully embraced this shift. The Chatbot Summit aims to foster collaboration to bridge this gap and promote a reliable and human values-centered adoption of technology.”
The Chatbot Summit, spanning over two dynamic days, will be structured as follows:
- - March 31: Exclusive workshops and an evening reception
- - April 1: Conference and exhibition, providing networking opportunities, product demonstrations, and various sessions.
Don't miss out on this critical event where the future of AI and its implications for businesses will be discussed in depth. Reserve your pass for the 10th Chatbot Summit: "Mastering Agentic AI Together" scheduled at the Ritz-Carlton, Berlin, on April 1. Tickets can be purchased at
www.chatbotsummit.com.
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