Empowering Non-Engineers to Develop Business Apps with Tsunagi AI®

In an era dominated by digital transformation, Human Resocia Inc., a comprehensive staffing services company based in Shinjuku, Tokyo, has unveiled an innovative solution aimed at enabling non-engineers to develop business applications utilizing generative AI. This groundbreaking solution, known as Tsunagi AI®, leverages the low-code/no-code AI agent development platform provided by NTT Data, incorporating unique features tailored to the needs of Japanese businesses. One of the standout characteristics of Tsunagi AI® is its ability to empower on-site employees to utilize generative AI without being dependent on engineers.

Through a survey conducted by Human Resocia, a substantial 80% of companies indicated they are facing a shortage of IT talent, highlighting a significant barrier to advancing digital transformation initiatives. The survey revealed that the predominant reason for the sluggish progress in DX (digital transformation) is attributed to a lack of skills and knowledge among employees. This calls for a shift towards developing systems that facilitate the use of AI independently from engineering staff.

With the introduction of Tsunagi AI®, Human Resocia aims to bridge this gap. By employing this new solution, non-engineering staff can independently craft business applications that leverage generative AI, fostering a culture of innovation and improvement directly at the operational level. This development aligns seamlessly with Human Resocia's existing practice of supporting its clients’ digital initiatives, especially with Robotic Process Automation (RPA), where the company has cultivated a collaborative model for education and support.

Furthermore, Human Resocia is committed to enhancing its support framework by rolling out user training programs and offering on-site engineering support. The company is also currently conducting a proof-of-concept regarding the automation of job postings, linking Tsunagi AI® with the RPA tool WinActor, to gather practical insights that will further aid the AI adoption process in various workplaces.

Key Features of Tsunagi AI®

- Custom Integration: Tsunagi AI® is uniquely designed to connect with various business processes, allowing organizations to optimize their workflow using generative AI tailored to specific operational needs.
- Training and Support: Human Resocia’s initiative goes beyond tool provision. The company recognizes the importance of “clear objectives,” “skill development,” “environmental adaptation,” and “motivation maintenance,” all pivotal in successfully integrating digital tools. To this end, a comprehensive range of training and support services is planned to accompany the rollout of Tsunagi AI®.
- Innovative Approach: The platform is built on the Dify AI workflow development foundation from LangGenius, enhanced with functionalities that cater specifically to Japanese business practices, making it highly relevant and practical for local users.

Endorsement from NTT Data

“The launch of Tsunagi AI® in collaboration with Human Resocia is an exciting development,” states Tetsu Kato, Head of Asset Business at NTT Data's Social Innovation Unit. “Many businesses face barriers in adopting generative AI due to the lack of engineering personnel. Tsunagi AI® breaks down these walls, allowing employees to create applications tailored to their specific business contexts, fostering operational innovation and ultimately enhancing corporate competitiveness. We are committed to supporting Human Resocia in delivering this solution to a wide array of clients, unlocking new growth opportunities.”

Conclusion

As organizations increasingly recognize the transformative potential of generative AI, Tsunagi AI® represents a significant leap forward in democratizing access to these powerful technologies. By enabling non-engineers to develop business applications that directly address operational challenges, Human Resocia is not only helping to bridge the skill gap but also fostering a culture of innovation that can propel businesses forward in a competitive landscape.

For further information about the Tsunagi AI® service and to explore how it can benefit your organization, please visit Human Resocia's service page or contact the Digital Solutions Division at [email protected].