#Japan #Tokyo #JAL #Cargo Services #JALCARGO

JALCARGO's Comprehensive Website Renewal

On August 28, 2025, JALCARGO, the cargo division of Japan Airlines, will unveil a completely redesigned website aimed at providing a more intuitive and user-friendly experience for its customers. This initiative not only focuses on aesthetic upgrades but also emphasizes enhanced functionalities that are essential for modern users.

Key Features of the New JALCARGO Website

1. Improved Accessibility

The redesigned website will feature a clean and organized layout that makes it easier for users to find the information they need. Gone are the days of complicated navigation; the new design allows for a straightforward, visual approach that helps users quickly access critical details. Additionally, the site is responsive, enablis users to view and navigate the content seamlessly on smartphones and tablets as they would on a desktop.

Example: The J SOLUTIONS PHARMA page, dedicated to pharmaceutical transport services, is designed to be user-friendly and informative.

2. Enhanced Content Clarity

The new platform will not only retain popular existing content but also expand it by introducing valuable features such as columns, customer success stories, and pages dedicated to sustainability and local sourcing. The goal is to deepen customer understanding of JALCARGO's services while ensuring the content remains relevant and engaging.

Highlight: The new JALCARGO NEXT column will offer insightful articles related to the industry and JALCARGO's services.

3. User-Friendly Support Tools

Recognizing the importance of quick and efficient support, JALCARGO will incorporate various customer support tools including a chatbot, a detailed FAQ section, and an easy-to-access contact form. These additions will allow for faster responses tailored to customer needs, enhancing overall satisfaction and convenience.

Future Developments

JALCARGO has exciting plans for further updates to the website, which will roll out progressively. Upcoming enhancements include:

• - Enriched features for searching international flight schedules and providing information on irregular flight operations.
• - Expansion of the real-time email distribution service for cargo transport status updates across a broader range of items.
• - New search functionalities for restricted transport items.
• - Linking capabilities with both international and domestic cargo reservation portals to further increase user convenience.

Accessing the New JALCARGO Website

The new JALCARGO website is a significant step towards establishing a real-time communication platform between JALCARGO and its customers. The old website will be replaced on August 28 at 12 PM (JST). Users can access the new site via:
- Japanese Version
- English Version

With this renewal, Japan Airlines aims to not only enhance the user experience but also facilitate a stronger and more engaging dialogue with its customers. More new features and content will be rolled out gradually, ensuring that the platform remains user-friendly and approachable for both existing and potential clients.

In summary, the revamped JALCARGO website signifies a commitment to modernity and customer-centric service, reinforcing Japan Airlines' dedication to excellence in logistics and cargo transport. Stay tuned for more updates as JALCARGO continues to evolve and adapt to meet the ever-changing demands of the cargo industry.