Class Intercom Launches New AI-Powered Survey and Engagement Suite
Class Intercom, a frontrunner in social media management for educational institutions, has unveiled its plans for a groundbreaking AI-powered survey and engagement suite. Anticipated to launch in January, this suite is designed to enhance how schools and districts communicate and engage with their communities. This announcement comes closely after Class Intercom’s parent company, Social Assurance, acquired MindMixer, a firm renowned for its expertise in civic engagement.
Enhancing Engagement through AI
The new tools allow schools to easily create, distribute, and analyze surveys directly within the Class Intercom platform. This streamlined process improves the ability to gather actionable insights from students, staff, and the broader community.
As Dr. Jill Johnson, President of Class Intercom stated, “Schools and districts work hard to engage communities in ways that are inclusive, transparent, and easy to manage.” The integration of survey functionalities, backed by MindMixer's extensive knowledge and data, offers schools a secure and effective method to listen to feedback while acting on the information received.
Features of the New Suite
The AI-driven survey tools utilize historical data from civic organizations and educational institutions, making it possible to design impactful, compliant surveys quickly. These features include:
- - Sentiment Analysis: The toll can gauge the moods and opinions expressed in responses, helping schools understand community sentiment.
- - Theme Identification: The system can identify common themes and consensus areas from the feedback, allowing them to pivot their communication strategies effectively.
- - Direct Quote Extraction: Open-ended responses can be analyzed to surface vivid quotes that can enrich storytelling efforts.
These features empower communication teams to transform raw data into compelling narratives that reflect real community insights. Importantly, all data is processed within a secure system that protects personal information, emphasizing the importance of privacy in engagement practices.
The Future of School Engagement
As Dr. Jill Johnson remarks,