AI-Powered Collaboration Between M42 and TELUS Health to Enhance Healthcare in the UAE

Transforming Healthcare with AI Collaboration

In a significant move towards enhancing healthcare services in the United Arab Emirates (UAE), Abu Dhabi Health Data Services (ADHDS), a subsidiary of the M42 group, has joined forces with TELUS Health. This strategic partnership aims to introduce advanced AI-powered healthcare solutions tailored to meet the individual needs of employees. Announced at the Dubai World Health Expo 2026, this collaboration seeks to revolutionize the approach organizations take towards employee wellbeing.

Personalized Employee Wellness Solutions

Under this partnership, M42 and TELUS Health are set to roll out personalized employee assistance programs (EAP) that embrace a holistic view of wellness, integrating precision medicine with innovative digital solutions. Currently featuring over 40 modules, these programs will provide emotional, lifestyle, and wellbeing support available in multiple local languages to enhance user experience. The goal is to foster a thriving workplace environment, improving focus, reducing absenteeism, and enhancing overall productivity for employers.

Kareem Shahin, CEO of M42's Digital Health Solutions Platform, emphasized the transformative potential of combining TELUS Health's global expertise with ADHDS’s digital capabilities. He stated, "This solution is designed to support the creation of a health and wellbeing environment where people can thrive."

Embracing Regional Challenges

As the UAE and surrounding regions undergo a notable shift in how organizations value employee wellbeing, this partnership is timely. Mohamed El-Demerdash, President of TELUS Health, remarked that this collaboration places them at the forefront of this transformation. The integration of state-of-the-art AI solutions promises to streamline workplace operations while considering the unique cultural landscape of the region, ensuring that care is both efficient and respectful to the local context.

ADHDS has an impressive portfolio, including innovative platforms like Malaffi—the first Health Information Exchange (HIE) in the region—and virtual hospital solutions. Leveraging this existing digital infrastructure, the partnership promises to deliver scalable health technology solutions that yield measurable outcomes for organizations and employees alike.

Building Resilient Communities

By combining efforts, ADHDS and TELUS Health are poised to enhance healthcare delivery not only within the UAE but throughout the broader region. The collaboration aims to forge a future where resilient health systems thrive, responding proactively to the health needs of communities. As technological advancements drive change, the emphasis remains on creating healthier environments that leverage AI to foster preventive and predictive health strategies.

M42, focused on revolutionizing healthcare, combines cutting-edge technologies with a commitment to enriching lives both locally and globally. The organization's reach spans over 480 facilities across 26 countries, employing more than 20,000 individuals. Its initiatives are designed to significantly disrupt traditional health models while delivering familiar, accessible, and advanced care solutions to all.

Looking Ahead

With a strong foundation and shared vision, this collaboration between M42's ADHDS and TELUS Health is set to redefine healthcare delivery in the UAE. As they progress, these organizations will explore further advancements in AI solutions aimed at improving efficiencies and access to care, paving the way for future innovations in personalized health treatments and preventive measures.

As the project unfolds, stakeholders in the healthcare ecosystem will keenly observe the developments from this partnership, which holds promise for a healthier future in the region—powered by technology, collaboration, and a deep understanding of community needs.