#Japan #Tokyo #User Experience #Zehitomo #matching platform

Zehitomo Enhancements: A Look at Recent Feature Upgrades

In the ever-evolving landscape of digital platforms, user experience is paramount. "Zehitomo," a leading matching platform for local services, has committed to enhancing its functionality to better serve its users. Recent updates released between July and August 2025 are designed to boost usability and streamline user interaction. Let’s dive into the specifics of these significant upgrades.

Enhanced Notification Customization

Target Audience: Service Providers
The management interface for service providers received a key update, focusing on improving email notification settings. The platform now allows for a more intuitive and detailed customization of notification preferences.

This enhancement enables service providers to receive crucial updates without missing any important information, leading to more efficient customer engagement strategies. The result is a substantial improvement in their customer service efficiency, ultimately leading to higher client satisfaction.

Streamlined Onboarding Experience for New Providers

Target Audience: Service Providers
Understanding that first impressions matter, Zehitomo has upgraded its onboarding process for newly registered service providers. New users can now effortlessly grasp the platform's features and operations right from their initial login.

Key Improvements:

• - Popup Guidance: A helpful popup appears during the first login, guiding users through their initial experience.
• - Utilization Guide: The introduction of a "Zehitomo Utilization Guide" aids users in navigating the platform.
• - Message Tutorials: New message tutorials are now available to enhance user communication skills.
• - Revamped Popup Design: The design for popups when consuming service coins has been improved for clarity.
• - Status Display Functionality: Providers can now see the status of other providers during proposals, facilitating better competition and insights.

These changes empower service providers to utilize the platform more effectively and intuitively, enhancing their overall experience.

Service Site Redesign for Improved Usability

Target Audience: General Users
Zehitomo has undergone a comprehensive site redesign for its "Housing" category pages. Improvements focused on making the design more user-friendly, which includes refined information layout for sections like:

• - Process Overview
• - Cost Estimates
• - Project Examples
• - User Reviews
• - Professional Introductions

This redesign significantly enhances visibility and allows users to find necessary information more easily, improving their search experience on the platform.

Unified Experience for Requesters

Target Audience: Requesters
To streamline the experience for users making service requests, three previously separate sections have now been consolidated into a single interface:

• - Ongoing Projects: Easily view what’s currently in progress.
• - Current Consultations: Check the professionals being consulted.
• - Past Requests: Review the history of past engagements.

This unification allows users to access all the information they need in one place, resulting in smoother communications and requests to professionals.

Commitment to Ongoing Improvements

With these updates, Zehitomo aims to enhance not only the efficiency for service providers in attracting new clients but also the accessibility of information for users making requests. Additionally, this reflects Zehitomo's continual dedication to uplifting user experience, thereby connecting local businesses with consumers and providing new value as a lifestyle platform.

As Zehitomo continues to evolve, it also actively seeks to expand its team. Prospective employees looking to join a thriving environment are encouraged to explore current job openings, reflecting Zehitomo’s ambition to build a collaborative and dynamic work culture.

For more details, visit the Zehitomo recruiting page.

About Zehitomo:
Zehitomo is a platform connecting consumers with service professionals, from photographers to yoga instructors and contractors. By leveraging AI for matching, Zehitomo enhances the experience for both providers and requesters, cutting unnecessary service fees while maximizing each party's benefits.

As it continues to innovate, Zehitomo remains committed to enabling professionals to flourish while helping consumers connect with the right local service providers efficiently.