#United States #New York #Cybersecurity #Harbor IT #ZAG Technical Services

Harbor IT Expands Its Reach with the Acquisition of ZAG Technical Services

In a significant move to bolster its capabilities in critical infrastructure, Harbor IT has announced the acquisition of ZAG Technical Services, a prominent managed service provider focused on the agricultural manufacturing sector. This acquisition marks Harbor IT's third transaction of the year, aiming to enhance its service offerings and deliver specialized solutions for businesses relying on complex technology environments.

About the Acquisition

Founded in 1998 and located in San Jose, California, ZAG Technical Services has built a solid reputation over its 25 years of operational excellence, particularly within the manufacturing and defense sectors. The company is recognized for its outstanding engineering and exceptional customer service, specializing in process manufacturing. By integrating ZAG into its operations, Harbor IT aims to deepen its expertise in critical infrastructures, particularly those that support essential sectors such as agriculture, energy, and transportation.

The acquisition allows Harbor IT to leverage ZAG’s extensive knowledge and specialized skills in automation solutions development, business intelligence, ERP, and data analytics. Furthermore, ZAG's expertise in merging operational technology (OT) with information technology (IT) will provide added value to Harbor IT's offerings, which already include managed IT services and cybersecurity solutions.

Leadership Changes

As part of the acquisition agreement, Eric Regnier, the CEO of ZAG and a former U.S. Navy submarine officer, will join Harbor IT as the Chief Services Officer. In this newly created role, Regnier will oversee the management of professional services and client accounts, with an emphasis on standardizing delivery processes and enhancing growth through automation and artificial intelligence. This transition aims to establish scalable systems that will cater to small and mid-market entities, a sector that requires efficient yet adaptable services.

Johnny Lieberman, CEO of Harbor IT, expressed his enthusiasm about the acquisition, stating, "ZAG is the perfect 'Harbor' business. They possess a profound understanding of the fresh-produce supply chain, and their ability to keep critical IT and OT systems running is exemplary. The loyalty they've cultivated among customers is unmatched, facilitating a robust expansion of their service reputation."

Enhanced Services for Clients

ZAG has a unique approach to success, focusing on tangible outcomes delivered on the plant floor, in operational environments, and back-office efficiency rather than just ticket resolutions. The collaboration between ZAG and Harbor IT signifies a commitment to delivering superior services to clients and expanding operational capacity without sacrificing the quality of customer service that ZAG's clients have come to know and trust.

Regnier remarked on this partnership: "Harbor IT shares our philosophy of measuring success through the results delivered, and together we can provide our clients with increased reliability and advanced services tailored to their needs."

This acquisition not only strengthens Harbor IT's position in the critical infrastructure market but also underscores its commitment to serving sectors that play vital roles in the economy, such as agriculture. By combining the strengths of both organizations, Harbor IT is poised to set a new standard in the managed services sector, ensuring clients receive both advanced technological capabilities and unparalleled customer service.

Conclusion

The merger of Harbor IT and ZAG Technical Services illustrates a strategic effort to meet the growing demand for cybersecurity and IT solutions within complex and mission-critical environments. As businesses increasingly rely on advanced technology to improve operational efficiencies, this partnership sets the stage for success in the rapidly evolving landscape of IT services, particularly within essential industries.

For more insights into Harbor IT’s newly expanded offerings, visit harborit.com.